Director of Professional Services
Our client is a global SaaS leader in finance automation, used by thousands of finance teams worldwide. They are hiring a Director of Professional Services to run their implementation practice across multiple regions.
The role
You will lead a team of managers, consultants and project managers who deliver implementations for new and existing customers. You own the practice: delivery quality, customer adoption, team utilisation and revenue.
You will also set the standards. That means building the methods, policies and quality controls that make delivery consistent for customers and partners alike.
You'll be measured on
Customer satisfaction
Revenue, margin and utilisation
Time to go-live
ARR retention
What you'll bring
A track record leading professional services or implementation teams at an enterprise software vendor
Experience managing managers, and running a team that bills
Ownership of commercial targets: revenue, margin, utilisation, forecasting
A technical or hands-on implementation background, so you can lead delivery from the front
Exposure to presales, account growth or managed services
Experience with multi-region or offshore delivery teams
Background in finance, ERP or accounting software is a plus, not a requirement
Why this role
You'll be joining a market leader with a clear growth plan, where you'll have the room to shape how services are delivered across the region.
Recommended Jobs
Senior Manager, Strategic Growth Acceleration
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and te…
Optical Assistant Apprenticeship - Specsavers North Finchley
Summary Our apprenticeship gives people of all ages a chance to start an exciting career, while earning a full-time wage. Duties include - booking customers in for eye tests, pre-screening, recomm…
Head of Customer
The Company We’re Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK’s most exciting and best-trusted group (you may have heard of some of our sister companie…
Project Manager
· Team leadership - inspire your team to deliver excellence. · H&S - carry out client CDM duties, comply with H&S legislation and lead safety culture. · Manage stakeholders to commercial parameter…
AdTech Lead - Video Advertising
Video Ad Tech Lead – Broadcast Media An opportunity to join an innovative and highly popular UK TV broadcaster! They are currently seeking an experienced, strategic and technically astute Video…
Economics Teacher - Independent School - Merton
Economics Teacher - Independent School - Merton Are you an ambitious and engaging Economics Teacher looking for a new permanent opportunity within a well-established school? An independent schoo…
Demi Chef de Partie - London
Demi Chef de Partie - London WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and pa…
Agency Partner
Are you an Agency Partner, motivated by building strategic partnerships with key agencies? Do you thrive on driving scalable business growth and becoming a trusted advisor in the dynamic digital mark…
Band 6 - General X-ray Radiographer
Before applying, please ensure you have the right to work in the UK . Pertemps Medical Professionals are currently recruiting for a Band 6 General X-Ray Radiographer. General Information: W…
Market Risk Supervisor- EAME Crude & Freight
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, w…