Warehouse Assistant

British Heart Foundation
Kingston upon Thames, Greater London

Are you looking to make a difference while working in a dynamic and fulfilling role? Are you passionate about customer-service and sustainability?

Look no further - join us as a Stockroom Assistant in Kingston

The role is full/ part time for 15 hours a week (Tuesday 10 - 3.30pm, Wednesday 12.30 - 6pm,Saturday 12.30 - 6pm) in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

What does this role involve?

As a Stockroom Assistant, you'll be at the heart of our retail operation by sorting, checking and making the most out of the variety of donations we receive behind the scenes. This is not just a standing behind the till or filling shelves type of job. Join a fast-paced environment where no two days are the same and everyone works as a team to fund life-saving research.

Your day-to-day responsibilities will include:

  • Handling and moving the delivery of furniture and appliances that arrive in our stores
  • Ensuring the shop floor is always well stocked
  • Working in line with safety regulations and promoting health, safety and wellbeing in everything you do
  • Identifying unsaleable donations for recycling
  • Keeping the stockroom organised and tidy

Please note, this role can be physical demanding and involves lifting large pieces of furniture.

You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

What are we looking for?

  • Previous retail experience isn't essential. If you're an avid collector who likes to keep things neat and tidy, then we'd like to hear from you!
  • You'll be confident working within a team and able to guide the activity of volunteers
  • You'll work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do

What's important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

  • 38 days annual leave (with the option to sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discount options for gym membership
  • Discounts with a range of retailers

Ready to apply?

To apply, please follow these simple steps:

  1. Click the "Apply" button below.
  2. You'll be seamlessly redirected to the BHF Careers page .
  3. Complete the application form, submit your CV and upload your employment history.

What You Need to Know

DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a Basic criminal records check

Inclusivity Matters : We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.

Act Swiftly : Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early.

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Posted 2026-01-03

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