HR and Payroll Manager

This HR and Payroll Manager role offers the opportunity to shape operational excellence while contributing to broader business strategy.This is a hands-on Human Resources generalist leadership position, combining strategic oversight with active involvement in both HR and payroll operations. You will manage and support a small team, ensuring the delivery of a high-quality, compliant, and people-focused service. In the absence of the Head of HR, you will liaise directly with the Managing Director and Director of Operations, playing a key role in maintaining strong cross-functional relationships.Key Responsibilities:

• Lead and manage the HR & Payroll team, providing guidance, support, and development
• Oversee and participate in the processing of fortnightly payroll for approximately 650 employees.
• Ensure payroll accuracy, compliance, and timely delivery, including cover for holidays/sickness
• Drive continuous improvement in payroll and HR processes and systems
• Manage HR administration including onboarding, leavers, DBS checks, right to work documentation, and absence management
• Collaborate with Peninsula on HR matters such as probation reviews, disciplinary actions, welfare meetings, and flexible working requests (administration only)
• Maintain and update employee records, timesheets, and staff portals
• Respond to employee and management queries with professionalism and discretion.
• Ensure compliance with employment law and internal policies
• Support strategic HR initiatives and contribute to organisational development
• Maintain strong, collaborative relationships with the Operations Department

What you'll need to succeed

• Accredited HR qualification (CIPD Level 5 or above preferred)
• Proven experience in full-cycle payroll processing and HR operations
• Strong leadership and team management skills
• Excellent attention to detail, accuracy, and organisational ability
• High level of integrity, discretion, and emotional intelligence
• Proficient in Microsoft Excel, Word, and Outlook
• Confident decision-maker with a proactive, solutions-focused approach
• Ability to work under pressure and adapt in a dynamic environment
• Strong communication and conflict resolution skills

What you'll get in return

• Office-based role on the Purley Way (no remote working)
• Hours: Monday - Friday, 9am - 5pm
• Free on-site parking
• Holiday entitlement: 25 days plus 8 bank holidays
• Access to Employee Assistance Programme

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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