Technical Services Manager

Technical Services Manager – London (JLL)

WPS is seeking an experienced and proactive T echnical Services Manager to lead the delivery of hard FM services across a prestigious JLL-managed portfolio in London. This is an exceptional opportunity for a technically strong leader who can drive compliance, optimise asset performance and ensure industry‑leading service delivery.

About the Role

As Technical Services Manager, you will take ownership of all mechanical, electrical and building fabric maintenance, ensuring statutory and contractual compliance while maintaining a safe, high‑performing environment for our client. You will lead both in‑house engineers and specialist supply chain partners, ensuring planned, reactive and project works are delivered efficiently, safely and to Wates and JLL standards.

You’ll act as the primary technical point of contact, providing expert guidance, managing risks, supporting lifecycle planning and developing strong stakeholder relationships across the estate.

Key Responsibilities

• Lead and manage the delivery of technical FM services across the London portfolio
• Ensure full statutory and regulatory compliance, embedding a Zero Harm culture
• Provide technical expertise on M&E systems, asset performance and lifecycle planning
• Oversee PPM, reactive works and minor projects, ensuring quality and cost efficiency
• Manage and develop engineering teams and specialist contractors
• Drive continuous improvement through data, reporting and performance insights
• Build and maintain strong relationships with JLL stakeholders, tenants and suppliers
• Support budget planning, cost control and commercial management activities

About You

• Strong background in M&E, building services or technical FM
• Recognised engineering qualification (e.g., Electrical/Mechanical City & Guilds, HNC/HND)
• Proven experience managing technical services in a commercial FM environment
• Skilled in leading engineering teams and managing specialist contractors
• Excellent understanding of compliance, asset management and risk control
• Confident communicator who can influence stakeholders and present technical information clearly
• Organised, solutions‑focused and committed to delivering high standards

What We Offer

• Competitive salary and benefits package
• Travel covered across sites (subject to HMRC guidelines)
• Pension, private medical, wellbeing programmes and additional corporate benefits
• 22 days annual leave plus bank holidays
• Ongoing learning, development and career progression within Wates
• Industry‑leading family leave policies
• Supportive, inclusive and forward‑thinking environment

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting