Recruitment Assistant

Job overview

An exciting opportunity has arisen for a Recruitment Assistant who is highly driven, enthusiastic and motivated, to become part of our Recruitment team.

You will be working in the recruitment team with the requirement to work across any specialty area based on the needs of the service. You will play a pivotal role in the on-boarding process for new employees, including pre-employment checks.

The successful applicant will be passionate in providing good customer service, being the face of the Trust and conducting ID and right to work checks. Good interpersonal skills are required for the role. You will also have excellent communication skills, a strong work ethic and be passionate about providing a high quality customer service to our colleagues.

There will be a requirement to work at both King's College Hospital and Princess Royal University Hospital so please explore travel options before applying.

Please note: This job will close once sufficient application limit has been reached

Main duties of the job

You should have excellent attention to detail. The post holder will be comfortable working with a variety of computer systems as you will be working with NHS HR Systems such as ESR, TRAC and NHS Jobs, however training will be provided.

You will be the first point of contact to prospective candidates and visitors at our on-boarding centre, giving initial advice on recruitment processes and referring to Recruitment Officers or Recruitment Managers where appropriate.

You will deal with telephone and face to face enquiries, initiating action as appropriate and maintain regular and helpful communication with applicants in order to support a smooth, helpful and personal recruitment experience, reducing uncertainty and ensuring positive applicant engagement throughout the process.

You will provide a comprehensive pre-employment checking process, which includes following up references, occupational health clearance, ID and right to work verification; ensuing that new starter paperwork has been completed in an accurate and timely manner.

You will be able to liaise effectively with applicants, hiring managers and other key stakeholders including Occupational Health, to ensure timely completion of all pre-employment checks in accordance with service level agreements.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

To be first point of contact to the visitors at the on-boarding centre giving initial advice n recruitment processes and referring to Recruitment Officers or Managers where appropriate

Deal with telephone and face to face enquiries, initiating action as appropriate

To maintain regular and helpful communication with applicants in order to support a smooth, helpful and personal recruitment experience, reducing uncertainty and ensuring positive applicant engagement throughout the process.

Provide a comprehensive pre-employment checking process, which includes following up references, occupational health clearance, ID and right to work verification; ensuing that new starter paperwork has been completed in an accurate and timely manner.

Use the applicant tracking system (Trac) to complete and monitor the pre-employment checks, sending template letters and communications to applicants and referees as required and escalating where necessary.

Liaise effectively with applicants, hiring managers and other key stakeholders including Occupational Health, to ensure timely completion of all pre-employment checks in accordance with service level agreements.

Update, and ensure data accuracy in all systems including ESR and Trac; ensuring that personal details, DBS, right to work information, professional registration, ID documents is recorded appropriately.

Manage the Trust Induction report on a weekly basis.

Work closely with the Recruitment Team to ensure smooth on-boarding of the new starters.

Cover an on-boarding service at PRUH based on the needs of the service

Person specification

Knowledge, Skills and Experience

Essential criteria

• Experience of working in a customer facing role or office environment
• Knowledge of IT, Microsoft Office package
• Excellent communication skills in English written and verbal
• Ability to contribute to team working and to develop good working relationships
• ble to exchange confidential sensitive or contentious information following clear guidelines

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include. They shouldn’t however replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success because automatically generated answers:

• might not be specific or relevant enough to address the criteria in the recruitment profile
• often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
• could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.