Microsoft Exchange SME

Microsoft Exchange Consultant

Global Bank | 12 Month Contract | Inside IR35
Location: South London or Chester (Hybrid)

Our Client, a leading global financial institution is looking for an experienced Microsoft Exchange Operations Engineer to join their Messaging Services team. This role plays a critical part in maintaining a highly available and resilient Exchange environment supporting a large enterprise user base.

Role Overview

You will be responsible for the operational stability, performance, and health of the organisation's Microsoft Exchange platform, working within a team that supports one of the largest messaging infrastructures globally. The successful engineer will contribute to incident management, change control, documentation, automation, and continuous service improvement.

Key Responsibilities

Day‑to‑day operational support of Exchange 2016+ environments, including multi‑node DAGs and clustering across multiple datacentres.
Troubleshooting end‑to‑end mail flow issues, identifying root cause, and driving permanent fixes.
Implementing changes through formal change management processes.
Monitoring and maintaining service health using SCOM and related tooling.
Producing operational documentation, runbooks, and contributing to internal knowledge bases.
Collaborating with technical and non‑technical stakeholders across the business.
Supporting hybrid Exchange / Microsoft 365 environments.
PowerShell scripting and automation to optimise operational tasks.Required Experience

5-10+ years working with Microsoft Exchange 2016 or newer in large, complex environments.
Hands‑on experience with multi‑node DAGs, clustering, and highly‑available Exchange solutions.
Strong troubleshooting expertise within enterprise-scale messaging environments.
Experience with SCOM monitoring and on‑call operational support.
Strong communication skills, able to work with clients, LOBs, and technical teams.
Experience with Exchange Online / Microsoft 365.
PowerShell scripting for automation.
Ability to work independently and deliver consistent, high‑quality operational output.Please apply with your updated CV if the role is of interest