Operations Manager
Location: London, UK
Reports to: COO
Department: Operations
Type: Full-Time, Permanent
Salary: Competitive Job Purpose: An exciting role awaits an experienced Operations Manager. Design and embed operational processes, focusing on delivery and team management. Shape the role to build and optimise processes for organisational effectiveness. Key Responsibilities: Operational Oversight:
- Create, manage, and optimise processes for efficiency and regulatory compliance.
- Implement best practices to streamline workflows.
- Monitor KPIs for performance and improvement.
- Oversee direct reports and manage bordereaux.
- Conduct pre-bind policy checks and track contracts.
- Manage credit control and month-end close.
- Maintain systems like Eclipse and Lloyd's system access.
- Collaborate with underwriters, claims professionals, and stakeholders.
- Maintain strong relationships with brokers and service providers.
- Ensure alignment on operational goals.
- Contribute to cover holder on-boarding.
- Stay updated on insurance regulations.
- Work with legal and compliance teams.
- Train and mentor direct reports.
- Build an operations team as needed.
- Optimise resources and reduce costs.
- Identify risks and develop mitigation strategies.
- Implement risk management protocols.
- Prepare operational performance reports.
- Conduct data analysis for improvement.
- Ensure regulatory reports are completed and delivered on time.
- Experience in insurance operations management, preferably in Lloyd's market.
- Knowledge of Lloyd's processes.
- Ability to manage cross-functional teams.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Familiarity with insurance technology systems.
Recommended Jobs
Assistant Finance Officer - High-Performing Secondary...
Assistant Finance Officer required January 2026 Mixed secondary school based in Croydon Assistant Finance Officer to support core finance processes Our Client is seeking an Assistant Finance …
Barista - Pret a Manger
Pret A Manger - Barista A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard. The Barista role ensures excellen…
Childcare & Homework Support Tutor - Flexible Role
At FindTutors, we’re looking for caring, committed individuals who are passionate about working with children and supporting their learning journey. If you enjoy helping young learners and want a rol…
Part-time Housekeeper, Job ID J1E56D
A lovely family in East Finchley, London, is looking for a Part-time Housekeeper to help them maintain the cleanliness of their home. An ideal candidate will be someone organised and hardworking who …
Client Advisor
Gucci seeks a Client Advisor in London to provide exceptional, personalized client experiences. The role involves achieving sales targets, utilizing upselling techniques, and fostering strong client r…
Drama ECT - Co-Educational School in Wandsworth (January...
Drama ECT – Co-Educational School in Wandsworth (January Start) Location: Wandsworth Start Date: January 2026 Contract Type: Full-time, Permanent Salary: Paid to scale A vibrant mix…
Senior Quant Risk Analyst - Credit Risk Modelling
Senior Quant Risk Analyst – Credit Risk Modelling I am recruiting for a highly analytical Credit Risk Modelling Specialist to join an international bank in the City. This role involves developing,…
DT ECT - Graphics & CAD/CAM - Havering
ECT of DT (Graphics) – Dedicated Support in CAD/CAM Integration & Safety – Havering A well-resourced academy in Havering is seeking an enthusiastic Early Career Teacher (ECT) of Design & Techno…
Part Time Waiting Staff
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Part Ti…
Receptionist
Job Purpose We are seeking an experienced, professional and polished receptionist with extensive customer service knowledge who can provide a warm and friendly welcome at the Front of House Recept…