CRM Lifecycle Executive
About Moneybox
At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.
Job Brief
Moneybox is growing rapidly, and our CRM team is no exception. We have more customers, more accounts, more content and more features than ever before. A key driver of that growth has been our ongoing communication and engagement with existing customers. The management of these communications (both automated and manual) is getting understandably more complex in line with the increasing number of products and features we offer.
We’re looking for an experienced CRM Lifecycle Executive to coordinate our ever-growing customer marketing campaigns. This person will play a key role in building a more engaging and personalised experience for our community and in driving commercial value for the business.
The CRM Lifecycle Executive will have a strong focus on the end-to-end management of a customer’s journey using owned touchpoints to deliver the best possible experience for the customer and for the business. They will be responsible for overseeing the use of owned channels to drive engagement, improve retention and maximise cross-sell. They will work closely with our mission-based teams (Wealth, Savings & Homebuying) to help manage, optimise and personalise the user journey throughout the app and our communications.
Recommended Jobs
Supply Chain Manager
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions a…
Food Tech Teacher at a Brilliant School! - Merton
We are seeking a highly committed and passionate Food Technology Teacher who is keen to ignite a real passion in the students by providing a rich, varied and exciting curriculum. As a Food Technology…
General Manager - Elite Fitness Brand
General Manager - Elite Fitness Brand £50-60k (experience dependent) plus bonus We are recruiting for this fitness industry job in London Our client is a high-end, premium fitness and hospita…
Front of House Receptionist - Brent | Independent School
Borough: Brent (Inner London) Status: Leading Independent Secondary School Contract Type: Permanent, Full-Time Salary Range: £26,000 – £30,000 (Based on experience) The Opportunity T…
Senior Onsite Operations Lead - London
Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-ed…
Occupational Therapist - Integrated Triage Team
Liquid Personnel is recruiting Occupational Therapist for its client's integrated Triage Team at Bexley. The Bexley Integrated Triage Team is a multi‑disciplinary service providing initial triag…
Program Manager, Product & Brand (Bilingual Japanese/English)
Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the P…
Transaction Tax Director
Job Details As part of our continued growth strategy, we are seeking an experienced Transaction Tax Director to join our Corporate Tax team. This senior role will focus on advising clients across …
PE Teacher - Mixed Secondary School - Wandsworth
PE Teacher – Mixed Secondary School – Wandsworth Start Date: January 2026 Contract: Full-time, Permanent Salary: Paid to scale A vibrant and inclusive mixed secondary school in Wandswo…
Finance Officer - Secondary School - Islington
Location: Islington, North London Start Date: January 2026 Salary: Support staff pay scale, dependent on experience A highly organised secondary school in Islington is seeking a Finance O…