Customer Service/Sales Account Manager

We're recruiting on behalf of a well-established, market-leading food business looking to appoint a Customer Service/Sales Account Manager to join their commercial team in London.

This is a fantastic opportunity for someone who enjoys looking after existing customers, spotting opportunities for growth and delivering exceptional service. You'll inherit a portfolio of established accounts and play a key role in developing long-term customer relationships within a fast-paced, quality-focused business.

The business is ideally looking for someone who can join them as soon as possible, although they're happy to wait for the right person.

The Opportunity

You'll take ownership of a portfolio of key customer accounts, becoming their trusted point of contact while working closely with internal teams to ensure a first-class customer experience.

This is a role for someone who enjoys building relationships, solving problems, identifying opportunities and making a real commercial impact.

What You'll Be Doing

• Managing and developing a portfolio of established customer accounts
• Building long-term relationships with key decision-makers
• Identifying opportunities to increase sales and account value
• Working closely with operations, procurement and logistics to deliver outstanding service
• Resolving customer queries and ensuring a seamless customer experience
• Managing forecasts, pipeline activity and achieving commercial targets

About You

We're keen to hear from people who:

• Have experience in account management within foodservice, hospitality or the wider food industry
• Enjoy building long-term customer relationships
• Have a commercial mindset and can spot opportunities to grow existing business
• Are organised, proactive and comfortable managing multiple priorities
• Are confident communicating with customers and colleagues at all levels

Why This Role?

• Join a highly respected business with an excellent reputation in its market
• Take ownership of established customer relationships from day one
• Be part of a supportive, collaborative commercial team
• A varied role where no two days are the same
• Genuine opportunity to make your mark and develop your career

Location: London (office-based)
Salary: £34,000-£38,000 + benefits

Please note: Applicants must have the right to live and work in the UK.

If you have account management experience within food service, hospitality or the food industry and you're looking for your next challenge, I'd love to have a confidential chat.

Please send your CV to Lisa Fox at The People Co to find out more.

Due to the volume of applications we receive, if you haven't heard from us within one week, unfortunately, your application has not been successful on this occasion.