Mandarin or Cantonese speaking Senior ER Manager

We are partnered with a biopharmaceutical company specialising in the exploration, creation, and distribution of pioneering treatments for critical medical needs. They are dedicated to improving the lives of patients facing life-threatening conditions, and their mission extends to advancing healthcare worldwide. We are looking for a Mandarin or Cantonese speaking Senior Employee Relations Manager to join their team in West London on a temporary basis.

Profile:

• Relevant experience in the Employee Relations in China
• BS or BA degree (Employment Law Degree desired)
• Experience in the biopharmaceutical industry desired
• Fluency in English, Mandarin or Cantonese required
• Broad knowledge of HR principles, practices, and procedures in Europe
• A solid understanding of Human Resources legislation, employment law, principles, policies, and procedures
• Effective partnering skills
• Ability to manage a high volume of work
• Proficient with ER case management systems and comfortable exporting, interpreting, and summarising data for relevant audiences
• Experience using ServiceNow or an equivalent case management system is a plus

About You:

The ideal candidate will have at least five years of experience in Employee Relations and hold a relevant degree, with an Employment Law qualification preferred. Experience in the biopharmaceutical sector or another highly regulated industry, combined with strong knowledge of HR legislation across the UK and Asia Pacific regions is required.

Key Responsibilities:

• Act as a subject matter expert on complex ER issues (performance, investigations, disciplinary, terminations, redundancy, and policy guidance).
• Lead and support investigations, prepare reports, and advise on complaint resolution and disciplinary actions.
• Provide strategic ER advice to managers and HR, including guidance on employment law and risk management.
• Support business change initiatives such as acquisitions, restructures, and reorganisations.
• Partner on ER projects, policy reviews, data analysis, and deliver training to improve processes and compliance.