Account Manager

Collins King & Associates
Central London

Are you a dynamic, experienced leader with a passion for hospitality and delivering exceptional experiences?
Join one of London’s leading venues as Account Manager and take ownership of a vibrant, fast-paced venue everything from corporate conferences and brand activations to private celebrations and cultural events through to retail cafes and grab and go counters.

About the Role

As Account Manager , you’ll be the driving force behind the operational and commercial success of the site. You’ll lead a talented team across events operations, retail catering, and sales, ensuring every event runs smoothly, clients are thrilled, and business targets are exceeded.

Key Responsibilities

  • Oversee the day-to-day operations of the site, ensuring the highest standards of service, safety, and efficiency.
  • Lead, coach, and inspire a multidisciplinary team across operations, sales, and events delivery.
  • Collaborate with marketing and sales teams to drive bookings and maximise revenue.
  • Manage client relationships, from initial enquiry to post-event follow-up. Ensuring exceptional experiences.
  • Monitor budgets, cost control, and P&L performance, reporting directly to senior leadership.
  • Ensure compliance with health & safety, licensing laws, and other regulatory standards.
  • Maintain the venue to a premium standard in terms of presentation, cleanliness, and functionality.

What We’re Looking For

  • Proven experience as a General Manager in an events, hospitality, or venue-based environment.
  • Strong leadership and team management skills calm under pressure, solution-focused, and people-first.
  • Commercial acumen with experience managing budgets and driving revenue.
  • Excellent communication and client relationship skills.
  • A passion for events, service excellence, and operational detail.
  • Flexibility to work evenings and weekends depending on event schedules.
Posted 2026-01-06

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