Mobile Supervisor - Airport Operations
Job Description: Mobile Supervisor - Airport Operations
Position Summary
The Mobile Supervisor is a dynamic and critical leadership role responsible for maintaining the highest standards of operational excellence, security, and safety across the airfield and/or terminal operations. This is a highly visible, mobile position that requires proactive engagement, rapid response to incidents, and effective management of multiple teams dispersed across various operational and security posts. The successful candidate will be a key point of contact for escalations, ensuring seamless operational delivery and exceptional communication with internal and external stakeholders.
Key Responsibilities
Operational Leadership & Team Management:
- Supervise, guide, and support multiple teams across a wide range of operational posts
- Conduct regular mobile patrols of the assigned area to monitor performance, compliance, safety, and security protocols.
- Allocate manpower and resources effectively to meet fluctuating operational demands and priorities.
- Conduct team briefings and ensure all personnel are informed of daily operational priorities, updates, and security alerts.
Incident Response & Escalation Management:
- Act as the primary point of escalation for security breaches, safety incidents, and operational disruptions within the assigned zone.
- Respond promptly and decisively to all incidents, taking charge to co-ordinate an effective response and ensure a swift resolution.
- Conduct initial investigations, complete detailed and accurate incident reports, and liaise with relevant internal departments and external authorities (e.g., airport police, airfield fire service) as required.
Stakeholder Engagement & Communication:
- Build and maintain strong professional relationships with key stakeholders, including airline operations, ground handling teams, and regulatory bodies.
- Utilise excellent verbal and written communication skills to provide clear, concise, and timely operational updates to the Duty Manager and other departments.
- Represent the company in a professional manner at all times during stakeholder interactions.
Compliance, Safety & Security:
- Ensure all teams strictly adhere to company policies, standard operating procedures (SOPs), and airport safety and security regulations.
- Hold a valid driving licence. An Airside Driving Permit (ADP) is required for this role (training provided if necessary).
- Promote and enforce a culture of safety, security, and vigilance among all staff. Conduct routine checks on security and equipment integrity.
Performance & Reporting:
- Monitor key performance indicators (KPIs) for assigned teams and zones, focusing on security, safety, and operational efficiency.
- Provide constructive feedback and coaching to team members to drive continuous improvement.
- Complete accurate and detailed shift logs, incident reports, and equipment status documentation.
Person Specification
Qualifications & Experience
Essential:
- Proven experience in a supervisory or team leader role within an airport, aviation security, logistics, or a high-compliance operational environment.
- Full, valid UK driving licence. Ability to obtain an Airside Driving Permit (ADP) is essential.
- Exceptional verbal and written communication skills, with the ability to communicate confidently and effectively with people at all levels.
- Demonstrable experience in incident management and operational problem-solving.
- Strong stakeholder management and engagement skills.
- Ability to manage multiple priorities and teams across a large physical area while maintaining composure under pressure.
- Flexibility to work a shift pattern, including early mornings, late nights, weekends, and public holidays.
Desirable:
- In-depth knowledge of UK airport operational procedures, particularly airside safety and security protocols.
- Able to operate in a control room environment liaising with stakeholders / emergency services. Escalate incidents appropriately, manage and deploy resources to deal.
- Formal training in incident command, health and safety.
- Formal qualification in Aviation/Airport Operations or Management.
Personal Attributes
- A proactive and solutions-oriented leader.
- Decisive and calm under pressure.
- Highly mobile and energetic.
- Exceptional interpersonal and influencing skills.
- A strong sense of integrity and responsibility.
ICTS IS AN EQUAL OPPORTUNITIES EMPLOYER
Recommended Jobs
Director of Finance and Operations
Summary The Director of Finance and Operations is responsible for Media Defence’s financial and operational functions. This position plays a crucial role in strategic development and process improve…
Rota Nanny
Our clients, a lovely family with a residence in Central London, are seeking an experienced Rota Nanny for their 4 children aged 10, 8, 6 and 1.5 years old. The family are looking for someone who is…
SC DevOps Engineer, £450 - £550 A Day Outside IR35, 6 Months
SC AWS DevOps Engineer £450 - £550 Outside IR35 Fully Remote 6 Month Contract A consultancy client of iO Associates' are looking for an experienced DevOps Engineer with strong Kubernetes who ca…
Senior Manager - Hedge Fund Tax
Are you ready to step into a leadership role where your tax expertise will shape the future of some of the most dynamic hedge fund businesses in the world? A leading professional services firm is loo…
Cloud Operations Engineer - SAP Sovereign Cloud
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and w…
Bricklayer
Bricklayers required for works in TW12 starting on Monday. Must have: * CSCS Card * NVQ Level 2 or higher/equivalent * Own Tools Main Duties: * 120 metres of wall to be built * Any other d…
Year 6 Teacher - Inclusive School in Croydon
We are seeking a dedicated and inspiring Year 6 Teacher to join our ambitious and welcoming Primary School in Croydon. This is a permanent role starting October half term 2025, offering the opportu…