Policy Manager

London

We are looking for an excellent communicator who will be a key member of the regulatory team within the Thames Water Strategic Resource Option (SRO) programme. This is responsible for the development of several projects that will improve resilience to drought and minimise interruptions to water supplies in the Southeast whilst protecting the environment.

This is a fantastic opportunity to get involved with regulatory alignment among the programme teams within the SRO programme, in preparing regulatory submissions and providing regulatory input in project development, specifically on the South East Strategic Reservoir Option (SESRO).

You will horizon scan for policy developments that might impact the SRO programme, maintain relationships with teams across the programme and with regulators, and lead on coordination of priorities within the SRO regulatory team. You will contribute to ensuring that the development of the strategic solutions successfully progresses through relevant regulatory hurdles and identify opportunities to contribute and shape the wider regulatory reform agenda.

Working in a small team, this stimulating role will give exposure to a broad range of internal and external stakeholders, providing an opportunity to develop and put one's own stamp on the role that will help shape the right long-term outcomes for strategic resource options.

What you’ll be doing as a Policy Manager
You will play an integral part of a small regulatory team within the Thames Water Strategic Resource Option (SRO) programme, which is responsible for the development of several strategic projects that will improve resilience to drought and minimise interruptions to water supplies in the Southeast whilst protecting the environment.

The regulatory landscape for these projects is still evolving, and it is an exciting opportunity to help develop a regulatory landscape for the years to come.
Reporting to the Regulatory Policy Lead, you will be:
  • Progressing the delivery of the SRO regulation strategy
  • Responsible for alignment across the SRO programme on regulatory issues
  • Aligning on regulatory issues and submissions between the SRO team and Thames Water regulatory teams
  • Developing regulatory issue resolution plans and working with the teams to implement them
  • Horizon scanning for policy developments that might impact the SRO programme, analysing the impacts and presenting the findings to relevant teams
  • Contribute to ensuring that the development of the strategic solutions successfully progresses through relevant regulatory hurdles and seize opportunities to contribute and shape the wider regulatory reform agenda
Location - Hybrid, Camelford House, London
Working pattern - 36 hours a week.

What you should bring to the role
To thrive in this role, the essential criteria you’ll need are:
  • Experience in policy development in a regulatory and policy environment
  • Ability to apply analytical skills to understand policy implications
  • Excellent communication skills, both written and verbal, with the ability to communicate with a wide range of internal and external stakeholders
  • Ability to communicate complex issues in a simple and accessible way
  • Be a passionate individual with strong commercial awareness and mindset, with the ability to make logical and well-thought-out decisions
  • Have an inquisitive mindset to stay on top of current and upcoming regulatory issues.
  • Good administrative skills – minute-taking, providing secretariat support, are beneficial but not essential
  • The ability to follow through with long-term issues to resolution
  • Experience (or strong interest) in regulatory finance would be a benefit.
What’s in it for you?
An opportunity to join a company that offers its employees a rewarding career path, allowing individuals to reach their full potential. This is an exciting time to join Thames Water as we continue to deliver our innovative turnaround plan.
  • Competitive salary of £55,000 - £65,000 per annum, depending on your experience.
  • Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) 
  • Performance-related pay is directly linked to company performance measures and targets
  • Generous Pension Scheme through AON
  • Personal Medical Assessments – Open to all once a year.
  • Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values
Working at Thames Wate r
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Posted 2025-09-12

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