Day Concierge - London, E3

Join Our Team as a Concierge in London!

This landmark development will comprise approximately 1,500 residential units, complemented by commercial spaces and a range of high-quality amenities. Delivered in phases over a 10-year period, the first 300 homes are set for completion within the first year.

Please see the dates below on when to expect feedback:

• Application Feedback: 8th-12th September
• 1st Stage Interviews: 15th-29th September
• 2nd Stage Interview: 29th September - 3rd October
• Start Date: 3rd November

Role Details:

• Location: London, E3
• Annual Salary: £30,000
• Hours/Working Pattern: 7am-7pm, 4 on 4 off

What You'll Be Doing:

• Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
• Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns as needed.
• Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
• Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
• Maintain Presentation: Keep the concierge area and lobby looking presentable.
• Safety Checks: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing.
• Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.

What You'll Bring:

• Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
• Excellent communication skills – both written and verbal.
• Health & safety qualifications are advantageous but not essential.
• A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.

Perks of Joining Us:

• 24 Days Annual leave (Inclusive of Bank holidays)
• Cycle to Work Scheme
• MediCash
• SmartHealth – Online health services for you and your immediate family.
• Eye Care Vouchers to support your well-being.
• Perkbox Rewards to enjoy exclusive offers.
• Company Social Events
• Pension Plan