Head of Communications (Hiring Immediately)

Thanks for stopping by! We’re Doctor Care Anywhere: Doctor Care Anywhere Group plc (DCA) is the UK’s largest private provider of telehealth services. The Company works with insurers, healthcare providers and corporate customers to serve patients with a range of digitally enabled telehealth services on its proprietary platform.

DCA is committed to delivering the best possible patient experience and clinical care through digitally enabled, joined up, evidence-based pathways. DCA’s strategic ambition is to be the UK market leader in digitally enabled primary care, helping to meet the health needs of patients and payors in a challenging and fast changing environment.

Your next role: We’re looking for a Head of Communications who lives and breathes storytelling, influence, and clarity. This role is the heartbeat of how we show up to the world; shaping our voice, sharpening our message, and ensuring that everything we communicate (externally or internally) is consistent, compelling, and unmistakably us .

You’ll be the guardian of our narrative, the owner of “the pen,” and the person who helps everyone from patients, partners, investors and colleagues - understand exactly who we are, what we stand for, and how we’re changing healthcare for the better.

This is a role for someone energetic, curious, and creative, who can blend strategic thinking with hands-on delivery. It’s a chance to lead comms for a fast‑moving, listed digital health company and have a genuine, visible impact.

• Line Reports: 1
• Salary : From £80,000 per annum DOE
• Work location: London office based (up to 2 days WFH)
• Application Deadline: 9am Friday 22nd May - We may close application early if we receive a sufficient number of applications

Requirements

External Communications

• Build and deliver engaging external comms strategies that elevate our brand, strengthen our reputation, and support business goals.
• Develop bold, clear, and consistent messaging across press releases, social, digital channels, corporate statements, and campaigns.
• Act as company spokesperson and manage all media enquiries with speed, accuracy, and confidence.
• Oversee global PR and comms agencies, ensuring high‑quality output and ROI.
• Foster strong relationships with journalists, industry commentators, influencers, and partners.

Internal Communications

• Lead on internal communications strategy with the support of one direct resource.
• Ensure colleagues feel informed, inspired, and connected to our mission through transparent, consistent communication.
• Drive creative comms across newsletters, town halls, leadership messaging, campaigns, and cultural initiatives.
• Partner closely with the Exec Team to ensure internal messaging aligns with external narrative — no surprises, no contradictions.

Investor Relations (ASX‑listed business)

• Own the communications and messaging interface with the investment community.
• Support financial reporting cycles, investor announcements, trading updates and presentations.
• Ensure clarity, compliance, and consistency of all market‑facing information.
• Build long‑term relationships with analysts, investors, and financial press.

Narrative Ownership & Messaging Governance

• Own and guard the company narrative — ensuring every external and internal communication reinforces our positioning.
• Serve as the final quality gate for all major outgoing communications (press, investor, corporate, internal).
• Develop messaging frameworks and toolkits the whole organisation can use.
• Validate that all communications are consistent, accessible, aligned with strategy, and brand‑appropriate.

Strategy, Leadership & Risk Management

• Advise the Executive Leadership Team on strategic comms and reputational positioning.
• Build and lead a high‑performance communications function with multi‑disciplinary capability.
• Develop and maintain comms policies, processes, and governance.
• Lead crisis and issues communications planning, ensuring preparedness and rapid, effective response.
• Track and measure the impact of communications and IR activities, continually improving impact and performance.

Key attributes/ “person spec”

Must Have

• Broad leadership experience across Corporate Communications, External Comms, Internal Comms, and/or Investor Relations.
• Exceptional writer and storyteller — able to translate complex ideas into simple, powerful narrative. <]]>