Family Liaison Officer | Foundation School | Wandsworth

Position: Family Liaison Officer
Location: Wandsworth
Contract: Full-Time
Start Date: September

Family Liaison Officer Role in a Foundation School

A supportive and well-established Foundation School in Wandsworth is seeking to appoint a compassionate and proactive Family Liaison Officer to join its pastoral team from September. This is a full-time opportunity within a school that places a strong emphasis on inclusion, safeguarding, attendance, and building effective partnerships with families.

The school is committed to ensuring that every pupil has the support they need to thrive, recognising the vital role that strong relationships between home and school play in student success and wellbeing.

About the Role

As Family Liaison Officer, you will act as a key point of contact for parents and carers, working closely with students, pastoral leaders, safeguarding staff, and external agencies to identify and address barriers to learning.

You will support families with attendance, punctuality, behaviour, wellbeing, and safeguarding concerns, while helping to strengthen parental engagement and promote positive outcomes for pupils.

This is an important pastoral role suited to someone with excellent communication skills, emotional intelligence, and a strong commitment to supporting children and families in a school setting.

Key Responsibilities

• Build strong and supportive relationships with families, students, and staff

• Act as a key contact for parents and carers, offering guidance and support where needed

• Work with pastoral and safeguarding teams to identify concerns and coordinate interventions

• Support improvements in attendance, punctuality, behaviour, and student wellbeing

• Liaise with external agencies and support services to access appropriate help for families

• Attend meetings, home visits, and multi-agency discussions as required

• Maintain accurate, confidential records of communication and interventions

• Promote positive parental engagement and strengthen home-school relationships

The School Environment

This Foundation School in Wandsworth provides a welcoming and inclusive environment where student wellbeing and family engagement are central to the school’s ethos.

The pastoral team is highly valued within the school and works collaboratively to ensure students receive the academic, emotional, and practical support they need to succeed.

Staff benefit from a strong sense of community, supportive leadership, and access to professional development opportunities.

Candidate Requirements

Essential Requirements

• Experience working with children, young people, or families in an educational or community setting

• Strong understanding of safeguarding, attendance, and pastoral support

• Excellent communication, interpersonal, and organisational skills

• Ability to build trust with families and respond sensitively to a range of needs

• Ability to maintain accurate records and manage confidential information appropriately

Desirable

• Experience in a Family Liaison, Pastoral, Safeguarding, or Attendance role

• Experience working with external agencies and multi-agency teams

• Understanding of barriers to learning and strategies to improve family engagement

• Commitment to inclusion, early intervention, and student wellbeing

How to Apply

If you are interested in this Family Liaison Officer role in a Foundation School in Wandsworth starting in September, please submit your CV. Shortlisted applicants will be contacted to discuss the next stages of the recruitment process.