Partner Manager, Team Lead

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

As a Partner Manager, Team Lead at Yotpo , you will own and grow a defined book of named agency & tech partners whilst also managing a team of 2 Partner Managers. This role is focused on strategic relationship ownership, revenue expansion, and tier progression.

You will act as the primary point of contact (POC) for your partners, developing joint business plans, driving partner-sourced revenue, and ensuring long-term engagement and retention. The Senior Partner Manager is accountable for measurable ecosystem impact and serves as a strategic extension of Sales, Marketing, and Product teams.

This is a revenue-responsible, relationship-first role requiring strong commercial acumen and executive-level partner engagement.

Strategic Partner Ownership

• Serve as the primary point of contact for a portfolio of named agency partners.
• Build and maintain multi-threaded relationships across partner leadership, sales, and delivery teams.
• Develop and execute joint business plans to support shared clients and new opportunities to support the partner program.
• Drive accountability around referral targets, product adoption, and partner engagement metrics.

Partner Enablement:

• Create and promote community-wide enablement/marketing initiatives to further educate partners on the value creation that comes from Yotpo and further expose the great innovation coming from our product.
• Create and promote community-wide enablement and marketing initiatives to educate partners on the value of Yotpo and showcase innovative product offerings.

Ecosystem & Cross-Functional Collaboration

• Act as the voice of your partners internally, sharing feedback and garnering support cross-functionally from Ops, Product, Marketing, and Revenue teams.
• Represent Yotpo at strategic partner meetings and select industry events.

Team Lead

Motivate and coach 2 experienced Partner Managers to deliver to target and beyond
Own pipeline generation forecast for the EMEA region
Work with the EMEA GTM team to drive growth in the region holistically.
Provide prioritisation on investment for partner events and initiatives
Support the Sales team actively on Partner generated and influenced opportunities to close.

Qualifications:

• 2–3 years of experience leading or managing Partnerships teams.
• 3–5 years of experience in partnerships, account management, sales, customer success, or agency management
• Strong communication and relationship-building skills
• Highly organized with the ability to manage multiple priorities
• Data-driven mindset with comfort reviewing performance metrics
• Eagerness to grow into a more strategic partnerships role over time

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

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