Assistant Facilities Manager (AFM) (Hiring Immediately)

ABOUT US At TSP, we specialise in investing, developing, and managing exceptional real estate properties. Our mission is to keep buildings fuller for longer by leveraging our deep in-house expertise to maximise the value of every asset. As a certified B Corporation, we are committed to sustainable practices, ensuring that we leave buildings in a better state than we found them. Our team is dedicated to providing bespoke solutions tailored to the unique needs of each client, reflecting our core values of talent, generosity, hospitality, presence, and ease. Join us, and be part of a company that is not only shaping the future of real estate but also making a positive impact on the community and the environment. ⭐️ THE ROLE We are looking for a highly motivated and proactive Assistant Facilities Manager to support the day-to-day operations of our portfolio. This role is ideal for someone who thrives in a fast-paced, problem-solving environment, takes initiative, and owns their work. You will work closely with the Facilities Manager and senior stakeholders to drive operational excellence, streamline processes, and enhance service delivery across multiple properties. This is a hands-on role that requires strong decision making, adaptability, and a solution-oriented mindset. KEY RESPONSIBILITIES Assist in overseeing the daily operations of multiple sites, ensuring high service standards and smooth facilities management Ensure full compliance with health & safety regulations, statutory requirements and company policies Monitor and manage vendor performance, contracts, and service levels, ensuring optimal cost efficiency Support budget management and cost control while maintaining service quality Act as a key liaison between facilities management, property management and front of house team, ensuring clear and structured communication Regularly visit all properties under management to proactively identify and resolve maintenance and operational issues Collaborate with the Facilities Manager to address escalations, actively identifying and implementing solutions while maintaining full ownership of tasks and outcomes Assist in developing and improving operational processes and long term maintenance planning WHAT WE’RE LOOKING FOR PERSONALITY & APPROACH Proactive & Self-Sufficient – You take action, anticipate challenges, and don’t wait for instructions Organised & Detail-Oriented – You stay on top of multiple projects, keeping operations smooth and structured Adaptable & Resilient – You thrive in a dynamic, fast-paced environment and handle pressure with composure Solution-Oriented – You don’t just flag issues; you bring well-thought-out options and solutions Confident but Coachable – You bring experience and ideas but remain open to feedback and continuous growth. ⚡️ SKILLS & EXPERIENCE 3-5 years of experience in facilities management, preferably within commercial real estate IOSH qualified, NEBOSH desirable Strong problem-solving and decision-making skills Excellent communication and stakeholder management abilities Ability to manage multiple sites and work with cross-functional teams Solid understanding of facilities operations, compliance, health & safety, and vendor management Experience with risk management software and CAFM platform is desirable. ✨ PERKS Performance-related bonus Private healthcare Two paid charity days each year 25 days annual leave, not including public holidays and Christmas closure £75 birthday bonus Development, learning and mentoring opportunities Excellent opportunity to develop within an award-winning, innovative company Contributory pension Friendly team – with monthly socials like pizza evenings and brunches at Dishoom West End office with free snacks THE TSP WAY OUR VALUES & BEHAVIOURS Professionalism Teamworking Problem solving Commercial acumen Strategic thinking Tenacity Committed to excellence Taking personal responsibility Adaptability and open to change Putting people first We recognise that equality and diversity in the workplace goes beyond legal compliance and that a diverse team is critical to our success as an organisation. We look for a number of characteristics, competencies and core leadership behaviours in our people. These assessments are carefully built into our recruitment process to ensure that we attract and hire colleagues that share our values and ethos as a business. In addition to encouraging a workplace free of unlawful discrimination, we expect our colleagues to treat one another with kindness and respect in every interaction and communicate in a way that respects every other human around them. OUR COMMITMENTS TO YOU In line with The TSP Way and our commitments to building and sustaining a diverse workforce, we encourage applications from all sections of the community: We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment. This commitment is reflected in our employment policies and practices, recognising the provision of equal opportunities as a matter of good management practice. Our aim is to promote equality of opportunity so that no employee or job applicant will be subject to unlawful or unfair discrimination on the grounds of gender, age, marital status, colour, race, religion, disability, sexual orientation, offending background, membership or non-membership of a trade union or political beliefs.