Events & Community Manager - 20 Fenchurch St, London

Position Type

Full time

Savills is a leading property consultancy and management company with a strong reputation for service excellence in property management, place-shaping and community building throughout the life cycle of a development. We manage various types of real estate including some of London’s most prestigious commercial buildings, prime regional shopping centres, regenerated neighbourhoods and sustainable business parks.

Our core services include consultancy, design for management, property, facility and asset management, and place-shaping. With a focused range of services, we pride ourselves on having a tailored approach which puts the customer at the heart of everything we do.

The Team

Working with the site team and head office Place team, the Community & Events co-ordinator will help deliver occupier engagement initiatives on site. This is an exciting and varied role in a world-class and iconic business location and will require a highly organised and creative individual to be a part of the building management team.

The Community and Events co-ordinator will support the site team and central Placemaking team

To help deliver an exciting and dynamic occupier engagement strategy year-round.

Key Responsibilities

General

• Help deliver a year-round calendar of events with administrative support

• Help populate the building app

• Ensure seamless delivery of events on site. Communicate the planned events to all customers (staff, local community, visitors) to ensure engagement

• Promote the app and the programme of events to occupiers

• Liaising with occupiers to promote the events, discuss community initiatives

• Liaising with suppliers and handling deliveries

• Where possible, track and monitor feedback from events.

• Oversee budgets, and resource needed to deliver the programme of activity

• Input to monthly reports submitted by the central Placemaking team

Communication

• Deliver a communications strategy to engage customers within the building, to include, but not limited to:

o Online / Digital / Social Media / LinkedIn

o App management

o Relevant and managed user generated content (e.g. social media feeds

o Posters / Flyers

o Consideration of new, innovative engagement activities

Other

• Support building management team with general activities when required

Skills, Knowledge and Experience

Essential Skills

• Some events, marketing, communications, front of house or concierge experience

• Customer-centricity and an understanding of customer engagement metrics

• Ability to develop relationships at all business levels

• Strong writing skills, impeccable grammar and a flair for creative writing

• Ability to develop and implement annual plans that deliver strong customer engagement

• Experience in managing agencies and media partners

• Strong written, verbal and interpersonal skills

• Capable of effective prioritisation, ability to work to deadlines and willingness to multitask when necessary

• Good networking skills and the ability to manage relationships with multiple stakeholders

• Knowledge of and willingness to embrace digital, social and innovative technologies

• Track record in delivery of event strategies and plans, commercial targets and budget management

• Successful management of agency staff, consultants and suppliers

Desirable

• A drive and enthusiasm for continuous improvement and experience of change management

• Confident to present ideas and brief senior executives in a formal setting

• Production of creative materials and use of Canva

 Working hours - 37.5 hours / Salary - £45,000 - £50,000

 #LI-DNI

Please see our Benefits Booklet for more information.