Head of Data & AI Enablement

Job Title: Head of Data & AL Enablement

Contract Type: Permanent, full-time

Location: London, St Pauls

Work Pattern: Hybrid

Technology at ICG

We work predominantly on bringing together and manipulating trading and financial data from our trading and portfolio management systems, combining it with other data sources from our own back-office or our 3rd-party partners, and making that data intelligible for a variety of business needs, including client reporting and internal risk management.

The Technology team consists of 5 distinct teams, delivering technology and reporting services across the ICG organisation:

• The Corporate Technology team who are responsible for delivering the core infrastructure that supports the ICG business including our service desk, cloud estate, cyber and information security, desktop infrastructure and procurement.
• Our Business Partner team is the team of Business Analysts and Project Managers that deliver our more business facing projects for the technology team.
• The Development team deliver our data platform, system integrations and other core development capabilities across ICG.
• Our Client Reporting team delivers reporting to internal stakeholders and external investors for all strategies across ICG.
• Our Data team at ICG is responsible for all aspects of our process around data including data strategy, data architecture, approaches to data governance and data quality as well as our central business intelligence capabilities.

The technology team at ICG is made up of permanent staff and contractors working directly or via partner organisations. We're based primarily in London in the UK, but work on projects for teams all around the world.

Summary of our opportunity

The role will set the vision for data and AI enablement, as well as continue building on the foundations already established by the Data Operations team. Working through Data Operations, the role will ensure governance, quality and BI delivery are embedded consistently across the firm, while providing strategic direction and sponsorship to scale these capabilities further.

Primary responsibilities for this role include (but are not limited to):

• Working alongside both business stakeholders and the respective business partners aligned to each strategy to understand business processes and ensure the data strategy is aligned to business goals.
• in conjunction with the Head of Development, guide the data architecture and data tooling for our data platform.
• Definition and management of the data governance and data quality frameworks underpinning the data platform that is delivering our strategy.

• Leadership of the Data Operations team, who are responsible for data governance, MDM and BI; ensuring they have the remit, visibility and support to strengthen governance, quality and BI capabilities across the organisation
• Partnering with the Client Reporting Team to help define the reporting strategy of the organisation, helping ICG build a scalable reporting capability that can support the growth of the organisation.
• Working with the Head of Development and Head of Business Partners to align overall data and AI objectives into the plans and roadmaps of their respective teams.
• Oversight of the Data Modelling function, creating opportunities for closer collaboration with Data management and BI
• Define and execute the AI enablement strategy aligned with business goals, owning the framework for responsible AI usage, and identifying and prioritising high-value use cases.
• Partner with cross-functional teams to drive AI adoption, upskill employees, and embed AI into workflows and decision-making processes where there is business value.
• Oversee deployment of AI solutions, evaluate emerging technologies, and measure ROI to ensure sustained business impact.

Key Requirements/ Qualifications

You will have demonstrable experience of:

• Robust knowledge of design thinking approaches to developing data products
• Significant data system architecture and design experience including an understanding of architectural concepts such as data marts, data fabric, delta lake etc
• Azure data platform experience (Azure SQL, Data Lake, Synapse/ADF)
• MS SQL Server and Azure SQL T-SQL
• Cloud-based Data Management
• BI and data-warehouse modelling techniques and approaches (e.g. Kimball)
• Deep understanding of relevant AI tools and concepts, such as machine learning frameworks, LLMs (e.g., ChatGPT Enterprise, LangChain), model deployment pipelines and AIOps

Non-technical skills:

• Experience in developing data and system architecture plans and roadmaps
• Defining strategy and rollout of data architecture software engineering practises and supporting technology
• Strong analytical skills. Working with business stakeholders to understand requirements and translate those into forward looking plans and objectives within our data strategy
• De-mystification of data and AI concepts for non-technical stakeholders
• Experience in working in an Agile development environment, supporting the work of multiple product teams
• Planning and allocating tasks to relevant team members who will be part of other teams
• Closely managing 3rd party vendors and data providers to ensure ICG's requirements and commercial interests are satisfied
• A dedicated, enthusiastic, can-do attitude and a talent for identifying problems before they become serious
• A positive approach to being challenged

Ideally, you will also have familiarity with some or all of:

• Relevant Financial Services experience
• Continuous Integration and Continuous Delivery Processes
• Analytics and Reporting solutions such as Anaplan, Tableau or Power BI
• Integration with full O365 stack - I.e. SharePoint

Personal Attributes

Personal attributes that will make you successful in this role include but are not limited to:

You will be inquisitive and eager to understand the business environment. Interested in the business problem at hand, enthusiastic about learning the associated business processes and aligning the solution, whether data or AI related to the business need. Given ICG's reliance on third-party systems, an ability to work with these kinds of vendors and data providers, assess getting under the skin of their products and understanding how they will present and deliver data to ICG.

We are searching for a self-starter who has relevant experience in defining and executing technology change within the data space, in a financial services or similar organisation. Experience of operating in an agile environment would be necessary.

Our Global Benefits Framework is centred around these 3 key attributes:

• Wellbeing - Supporting your mental, physical and financial wellbeing as well as your lifestyle needs.
• Inclusivity - Fit for purpose and competitive, no matter who or where you are.
• Longevity - Long Term and sustainable in design.

Inclusion is one of ICG's key values and we are committed to creating an equitable and inclusive workplace for everyone. By welcoming different perspectives, we strengthen ICG's performance, enrich decision-making and contribute to better outcomes for our clients, colleagues, and the markets we serve. Accordingly, our recruitment processes provide equal employment opportunities to all applicants and employees, regardless of age, ethnicity, disability, sex, gender, sexual orientation, religion, or any other characteristic protected by local law.

We are equally committed to delivering an inclusive and accessible candidate experience. If you require information in an alternative format, additional time for assessments, an adjusted interview schedule, or any other support during the recruitment process, please let us know.