Engagement Officer LBHF622662

Job Details:

Salary range: £44,937 - £47,925 per annum
Work location: 145 King Street, Hammersmith, London W6 9JT
Hours per week: 36.00
Contract type: Temporary up to 12 months
Closing date: 21 November 2025
Interview date: 4 December 2025
Contact details for Informal discussion: Daniel Miller, Head of RI and Participation via email on [email protected]

About the role

Do you enjoy working in a fast-paced environment with a diverse range of people to work with residents to come up with solutions and improve services? The Engagement Officer role is all about supporting strong community engagement and involving residents in shaping our Housing service.

The position being advertised is for a one year secondment or fixed term as maternity cover for the full-time postholder. This is an exciting role for a person who wants to actively work with residents, staff and partner organisations to make a positive difference to people's lives. Hammersmith and Fulham council is looking to recruit a self-motivated person who places residents at the heart of services.

The role is for someone who can think on their feet, come up with innovative ideas and inspire others. You will need to be able to prioritise and organise a varied workload, making sure key deliverables for the service are met. You will also need a high degree of motivation and be continuously seeking better outcomes for our residents.

You will need to have a fair, caring, collaborate and driven approach to everything you do. You will also demonstrate how you would deliver the Hammersmith & Fulham priority of “Doing things with residents, not to them” and work with residents to co-produce projects.

If you have the necessary skills and experience, we would like to hear from you. When applying, please use the role profile and advert to explain more about how your skills and experience meet the requirements of the role.

Please refer to the Role Profile for more information.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE .

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at [email protected] or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.