Learning Administrator in London Area

Job description

Learning Administrator – 6 Month Fixed Term Contract

Hybrid, London - City

Full time, Contract

Salary: £26,000-28,000 per annum (pro-rata)

Our mission

The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintain public trust in the insurance, financial planning, and mortgage advice professions.

Our vision

Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly.

Your role

As a Learning Administrator, you’ll support the delivery of the CII’s qualifications and training programmes, working across multiple teams including Student Learning, Development, Accreditation, and Training. You’ll coordinate digital and printed learning materials, manage course setup on platforms like RevisionMate, and provide administrative support to ensure smooth operations.

Your responsibilities will include liaising with internal teams and external suppliers, maintaining accurate records, supporting virtual and in-person training events, and assisting with customer communications. You’ll also help manage course logistics, monitor bookings and payments, and contribute to continuous improvement initiatives.

This is a varied and fast-paced role where you’ll play a key part in enhancing the learner experience and supporting the delivery of high-quality professional education.

You

• You’re highly organised, with a sharp eye for detail and a proactive approach to managing tasks and deadlines.
• You enjoy working collaboratively across teams and take pride in delivering a smooth and professional service.
• You’re confident using business systems like Word, Excel and SharePoint, and quick to learn new tools and processes.
• You take ownership of your work, communicate clearly, and know when to escalate issues appropriately.
• You’re motivated by supporting others and helping deliver high-quality learning experiences.

Your benefits

In addition to an market-benchmarked base salary, here are some of the benefits you can expect from CII as a valued colleague:

• 10% non-contributory pension
• 30 days annual leave + bank holidays (pro rata)
• Healthcare cash plan
• Life assurance
• Modern office space located in 20 Fenchurch Street (Walkie-Talkie) with free Sky Garden access and discounts

Next steps

If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert.

If you have any queries or you would like to see the full JD, please get in touch on [email protected].

We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.

Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.

If you are interested in working with us in the future, please contact [email protected]. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.

Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Casual / Part Time Jobs

Published at

09-11-2025

Profession type

Teaching / Instructors / Guides

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English