Senior Sales Associate UKI Financial & Professional Services

Colt Technology Services
London

Why we need this role

We are strengthening support for our largest and most complex global customers by introducing a Senior Sales Associate role.

This role focuses on providing deep commercial, operational, and stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best‑in‑class customer experience.

The Senior Sales Associate manages increased complexity, scale, and senior‑level engagement while remaining an individual contributor role, with no people management or hierarchical responsibility over Sales Associates.

The Senior Sales Associate focuses on:

  • Supporting the AE in managing large, complex, and global customers
  • Owning and driving high‑value and complex commercial activities
  • Engaging with senior customer stakeholders and internal leadership
  • Ensuring rigorous execution across renewals, rerates, and transactional activity for strategic accounts

This role is well‑suited for a commercially experienced sales professional who thrives in complex customer environments and enjoys operating as a trusted partner to both customers and AEs.

What you will do

Strategic Customer Engagement & Governance

  • Partner closely with the AE to manage a small portfolio of Colt’s most strategic and complex accounts.
  • Act as a senior day‑to‑day commercial contact, building strong relationships with senior customer stakeholders and key internal teams.
  • Lead and contribute to customer governance activities such as service reviews, operational forums, and commercial touchpoints, while supporting AE‑led strategic engagements (QBRs, account planning, executive sessions).
  • Drive structured stakeholder engagement planning, ensuring alignment and effective communication across Colt and customer organisations.
  • Anticipate customer risks, dependencies, and commercial opportunities within complex, multi‑national account environments.

Advanced Commercial Management & Opportunity Execution

  • Own and manage complex transactional and renewal-related sales activities end to end, including pricing, rerates, contract changes, and commercial negotiations.
  • Drive opportunity progression across multiple products, regions, and stakeholders in partnership with Sales Engineering, CRM, Product, Deal Pricing, Legal, and Finance.
  • Support the AE in identifying, shaping, and executing large or complex expansions, cross‑sell, and upsell opportunities.
  • Proactively manage high‑value renewals to secure retention, improve outcomes, and identify growth opportunities.
  • Ensure commercial activity aligns with customer strategy, contractual obligations, and internal governance.
  • Participate in customer meetings to progress opportunities, resolve issues, and strengthen commercial relationships.
  • Support customer satisfaction initiatives and act as a point of escalation for complex commercial queries where appropriate.

Data, Process & Sales Excellence

  • Ensure Salesforce data for assigned customers is accurate, complete, and continuously updated to enable reliable reporting, forecasting, customer communication, and pipeline visibility.
  • Apply a disciplined approach to opportunity tracking, renewal planning, and commercial execution.
  • Share best practices and insights across the team, supporting continuous improvement in how complex accounts are managed.

What we're looking for

Experience

  • Proven B2B sales, account management, or commercial experience within technology, telecoms, or complex services environments.
  • Experience managing large, complex, or global customer accounts with multiple stakeholders.
  • Strong track record of supporting or owning high‑value renewals and transactional sales cycles.
  • Hands‑on experience using CRM systems (e.g. Salesforce) to manage complex pipelines and customer data.
  • Confidence working with senior internal and external stakeholders.

Skills

  • Strong commercial acumen with the ability to navigate complexity and ambiguity.
  • Excellent stakeholder management and communication skills at multiple organisational levels.
  • Ability to manage multiple high‑value opportunities and priorities simultaneously.
  • Strong collaboration skills across sales, engineering, product, finance, and operations teams.
  • High attention to detail combined with the ability to think strategically.

Personal Attributes

  • Proactive, self-driven, and comfortable operating with a high level of autonomy.
  • Calm and professional under pressure in complex customer situations.
  • Customer‑centric mindset with a focus on long‑term value creation.
  • Trusted, dependable partner to AEs and internal teams.
  • Curious and committed to continuous learning in products, customers, and markets.
Posted 2026-07-15

Recommended Jobs

Hearing Aid Dispenser - Twickenham

OutsideClinic
London

Job Title: Hearing Aid Dispenser Reporting to: Regional Manager Package:  Up to £50,000 + Monthly Commission + Company Car  Location: Twickenham, SW London and Surrounding areas Days: W…

View Details
Posted 2026-07-07

Business Development Representative

light-inc
London

BDR | Help Build the Future of Finance   Retire the ERP. We're building the financial platform replacing legacy ERPs. Light automates accounting, reporting and financial operations for mode…

View Details
Posted 2026-07-18

Spanish Teacher - Mixed Secondary School - Wandsworth

Marchant Recruitment
London

Spanish Teacher - Mixed Secondary School - Wandsworth Are you a hard-working, motivated and driven teacher who wants good support and career progression? • Spanish Teacher Role • Teaching up to…

View Details
Posted 2026-05-15

Temporary Office Manager - Creative Agency - 12 Weeks starting end of August

Oriel Partners
London

A Creative Agency based in East London is seeking an experienced Temporary Office Manager to provide cover during a team member's extended summer holiday. This is a fantastic opportunity for a proact…

View Details
Posted 2026-06-18

Senior Product Manager (Hiring Immediately)

deltacapita
London

We are looking for an experienced and highly capable Senior Product Manager / Business Analyst to join the inSPire Platform team. This is a hybrid role that combines product management and business a…

View Details
Posted 2026-05-06

Sales Advisor

The Dune Group
London

About us Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality t…

View Details
Posted 2026-08-04

Librarian - Prestigious Independent School - Kensington...

Marchant Recruitment
London

Librarian – Prestigious Independent School – Kensington and Chelsea (West London) Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale We are seeking an …

View Details
Posted 2026-04-18

Consultation Coordinator

Bechtel
London

Requisition ID: 297293   ~Relocation Authorized:  None   ~ Telework Type:  Full-Time Office/Project   ~ Work Location: London   Extraordinary teams building inspiring projects: Since 18…

View Details
Posted 2026-08-03

Year 2 Teacher | Kingston

Marchant Recruitment
Kingston upon Thames, Greater London

Are you an experienced Year 2 Teacher looking for a rewarding Year 2 role from January 2026? Do you want to teach in a school in Kingston that prioritises strong learning habits, rigorous foundatio…

View Details
Posted 2025-11-15

Architect, Data Center Design (EMEA)

Verda
London

At Verda, we're building a full-stack AI cloud, covering everything from data centers and hardware to our own cloud platform that the world's leading AI teams use to do serious AI work. We strive …

View Details
Posted 2026-08-04