General Manager - New Independent Wellness Club

General Manager – New Independent Wellness Club

Maidstone - Kent

We are thrilled to announce the opening of a brand-new , premium independent wellness club in Maidstone — launching June 2026. This will be a truly stunning destination combining movement, recovery, community and relaxation under one roof. Now, we’re searching for an exceptional General Manager to bring it to life.

About the Club

Our state-of-the-art wellness space will include:

• A beautiful indoor pool and thermal spa facilities

• Dedicated reformer Pilates studio

• Padel courts and performance-led fitness spaces

• A vibrant lounge and co-working area serving freshly prepared, nutritious food

• A curated programme of classes, events and member experiences

Designed to feel exclusive yet welcoming, the club will set a new benchmark for premium wellness in the region.

The Role

As General Manager, you will be the driving force behind the club’s culture, performance and operational excellence. You will be responsible for leading a passionate team, delivering an exceptional member experience and ensuring the commercial success of the club.

We are seeking a leader who:

• Leads from the front—energising and inspiring the team every day

• Has a strong understanding of sales processes, membership acquisition and retention

• Can confidently drive secondary spend across spa, retail, food & beverage and programming

• Brings experience from a premium private members’ club, boutique fitness or luxury hospitality environment

• Thrives in a high-expectation, service-led atmosphere

• Is passionate about wellness, people and building a true community

This is an opportunity to shape the club’s identity from pre-opening through launch and beyond.

Key Responsibilities

• Oversee all daily operations to the highest standards

• Recruit, coach and develop a high-performing team

• Drive membership growth, engagement and retention

• Manage financial performance, budgets and KPIs

• Ensure health & safety, compliance and quality excellence

• Create unforgettable experiences that keep members coming back

• Work collaboratively with owners on strategic development

What We’re Looking For

• Proven management experience in a premium wellness, fitness, private members or hospitality environment

• A commercially minded leader with strong sales instincts

• Exceptional communication and people management skills

• Detail-orientated, organised and relentlessly service-focused

• A passion for wellbeing and delivering standout member experiences

Why Join Us?

This is a rare chance to be part of a flagship opening and to shape something extraordinary from day one. You’ll have the autonomy to lead, innovate and create a culture that reflects your values and ambition.

If you are a passionate, driven and service-obsessed manager ready to build a club that members will love — we want to hear from you.

Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness and leisure sector and work on a number of jobs in the leisure industry. If keen to be considered, please ‘Apply Now’ with your CV and a brief statement about why you are the perfect fit.