Technician - Hull & Machinery
An exciting opportunity has arisen for a Hull & Machinery Broker Technician to join a growing and collaborative marine broking team in a hybrid role based in the London insurance market. This position will suit an individual with around 2 years’ experience in a technical broking support role within either Hull & Machinery or Aviation insurance who is looking to develop into a more client-facing position.
Working closely with Brokers, Clients and Underwriters, you will play a key role in the preparation and processing of market documentation, supporting placements and renewals, and ensuring the smooth handling of day-to-day technical operations. The role requires strong communication skills, attention to detail, and confidence liaising directly with the market.
Experience using White Space, Global XB and/or Novidea is highly desirable.
Key Responsibilities- Produce and process market documentation including slips, endorsements, MRCs, evidence of cover, debit notes and closing documentation.
- Support Brokers with new business, renewals and mid-term adjustments.
- Liaise directly with Underwriters, Clients and internal stakeholders on technical and processing matters.
- Attend underwriting meetings alongside Brokers where required.
- Ensure all documentation is accurate, compliant and produced within agreed timelines.
- Monitor and manage placement progress and market responses.
- Maintain accurate records within broking systems including White Space, Global XB and/or Novidea.
- Assist with premium processing, credit control queries and general post-placement activities.
- Work collaboratively with Brokers to ensure excellent client service delivery.
- Ensure compliance with FCA regulations and internal procedures.
- Support operational improvements and contribute to efficient team workflows.
- Approximately 2 years’ experience within the London insurance market in a Broker Technician or similar technical support role.
- Experience within Hull & Machinery insurance is preferred, although Aviation insurance backgrounds will also be considered.
- Experience producing slips and other London Market documentation.
- Working knowledge of White Space, Global XB and/or Novidea.
- Strong understanding of London Market processes and procedures.
- Excellent attention to detail and organisational skills.
- Confident communicator with the ability to build relationships with Brokers and Underwriters.
- Ability to manage multiple tasks and work to deadlines in a fast-paced environment.
- Strong IT skills including Microsoft Office applications.
- A proactive and team-oriented approach with a willingness to develop within a client-facing role.
- Hybrid working arrangement
- Salary circa £40,000 depending on experience
- Opportunity to develop within a specialist marine insurance team
- Exposure to Brokers, Clients and Underwriters across the London Market
- Supportive and collaborative working environment
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