Senior Credit Controller

HAYS
London

Job Description

Senior Credit Controller *Insurance*

Your new company:
A leading London-based insurance group with a strong reputation for financial stability, innovation, and client-centric service. The business operates across multiple specialty lines and is known for its collaborative culture, modern approach to risk, and commitment to developing its people. As the company continues to grow, it is strengthening its credit control function to support sustainable expansion across UK and international markets.

Your new role:
As Senior Credit Controller, you will play a key role in managing the end-to-end credit control process across a diverse portfolio of insurance clients and brokers. You will be responsible for credit assessments, setting and monitoring credit limits, managing aged debt, and working closely with underwriting, finance, and compliance teams to ensure effective credit governance. You will also act as a senior point of escalation within the team, support junior colleagues, help drive process improvements, and contribute insights that support the company’s overall financial performance.

What you need to succeed:
  • Strong credit control experience within insurance, financial services, or a regulated environment
  • Proven ability to assess credit risk and make balanced, commercially sound decisions
  • Confidence managing stakeholder relationships across underwriting, finance, and external partners
  • Experience mentoring or supporting junior team members in a hands-on, collaborative way
  • Excellent analytical, organisational, and communication skills with strong attention to detail
  • Knowledge of FCA regulations and credit control best practice within a regulated framework

What you’ll get in return:
  • Competitive salary and performance-based bonus
  • Hybrid working model with a central London office
  • Comprehensive benefits package including pension, private medical, and wellbeing support
  • Clear progression opportunities within a growing and forward-thinking insurance group
  • A supportive, inclusive culture where your experience and ideas will directly influence the evolution of the credit control function

What you need to do now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4624261
Posted 2026-05-13

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