Social Media & Content Manager

Job Details

Contract: 40 hours

Salary: £46,000 + Excellent Benefits

Location: Hybrid Working - 4 Days in our office in Bloomsbury, London & 1 day WFH

• Are you a strategic thinker with a creative flair?
• Do you excel at driving engagement and growing brand presence?
• Are you ready to challenge the traditional hospitality mindset and put people and quality at the heart of your work?

If so, we’d love to hear from you!

About Us:

We’re looking for a Social Media & Content Manager to shape how our brands show up, not just online, but in culture.

Imperial London Hotels is a family-owned group with nearly 190 years of heritage, and we’re in a big moment of change. A new flagship hotel. A rooftop destination (Arcus). A sharper focus on family brand and storytelling. We’re looking for a dynamic and innovative individual to join our Marketing team at our hotels near Russell Square in central London. As a key member of our department, you’ll play a crucial role in developing and executing marketing strategies that promote our brand and drive business growth.

This role sits at the centre of that.

You’ll lead our social and content approach, defining brand strategy, turning it into ideas that people actually want to watch, save and share. From planning shoots to shaping narratives, working with creators and spotting trends early, this is a hands-on role for someone who enjoys both thinking and doing.

What you’ll be doing:

• Leading social-first content and storytelling strategy
• Developing ideas and formats that bring the brand to life
• Working with the rest of the Brand & Marketing team on copy and content of newsletters, blogs, website and more
• Planning and delivering photo/video shoots
• Managing day-to-day social channels and content calendars
• Working with designers, agencies and creators
• Using insight and performance to evolve what we do

We’re looking for someone who:

• Has experience in a creative agency or strong in-house brand team
• Thinks in ideas, not just posts
• Has a strong eye for content and storytelling
• Understands what works across platforms (and why)
• Is comfortable getting into the detail — from briefs to captions to shoot days

What you will get in return

• 20 days holiday + Bank Holidays
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
• You can explore additional benefits here.

#LI-IMP