Supervisor

Job Details

Calling All Hospitality Legends: We’ve Got a Tasty Supervisor Opportunity Grazing!

Do you live and breathe hospitality? Know your flat whites from your filter? Can you serve up a killer breakfast and keep a small team running like a well-oiled (and well-fed) machine? Then read on—we think you’re going to love this.

We’re on the hunt for a fabulously passionate, hands-on Supervisor to join our small but mighty team at our client.

This isn’t just any hospitality gig—this is your chance to lead a talented team, deliver amazing food, coffee and customer service and bring joy to busy office days. Sound good? Thought so.

Location - EC4M7AW

What you’ll be doing (with style, of course):

• Supporting and deputising for the Manager in the efficient day-to-day running of the busy hospitality operation, which includes meeting room hospitality, free-issue tea & coffee points, event catering and ad-hoc employee dining catering provisions.
• Supervising on-site catering staff, plus casual staff to deliver a high quality service at all times and continuously improve standards.
• Supporting and deputising for the Manager in liaising with Grazing HQ to coordinate all catering requirements for the client. Acting as a vital link between the client, on-site catering team and Grazing kitchen & HQ.
• Ensure that we deliver a high quality and well organised services; that all food is prepared and presented to a high standard as per company standards and current legislation.
• Ensure all deliveries from Grazing HQ and third-party suppliers are checked on arrival, reporting any damages or shortages immediately, thinking on your feet to resolve any issues and ensuring our customers receive fantastic food and service at all times.
• Ensure all food is correctly labelled and signed with clear information provided to customers to allow them to find allergens information for all menu items being provided.
• Establish and maintain friendly and professional relationships with individuals at all levels within the Company and the Client organisation.
• Adhere to Statutory and Company standards of hygiene, health and safety and take any action as is necessary
• To ensure effective communication with both the Grazing management and HQ team and with the client.
• To provide feedback to the Hospitality Team Leader and Grazing Catering Manager on any client comments or special requests made by the clients and their guests.
• Ensure that all meeting rooms are laid out in accordance with the clients’ requirements.
• To hold and/or participate in daily Team Briefings and handovers with the hospitality delivery team.
• To support the Hospitality Team Leader in preparing rotas for the hospitality team and arranging additional casual staff cover as needed and in-line with budgets.
• To actively participate in running events during normal office hours ensuring the correct standards are met and event procedures are followed from start to finish.
• To support the Grazing events team on coordinating and planning larger and evening events held at the clients’ offices.
• Undertake regular checks to ensure that all meeting rooms are clean and hospitality services are presented to the highest standards and the client's satisfaction.
• Adhere to the Company security procedures and maintain client confidentiality at all times.
• Coordinate and deliver on hospitality orders received from the client via their internal meeting room booking system, email and phone.
• Support the Hospitality Team Leader in placing orders via GRUB/FoodStorm for food and drinks required from Grazing HQ in-line with delivery lead times.
• Support the Manager r in placing all supplier orders directly with approved suppliers, ensuring best practice purchasing policies and stock management are implemented at all times.
• Support the Manager in processing invoices and credit notes onto Grazing’s account system (ReceiptBank) in a timely fashion and in-line with monthly accounting timetables.
• To provide guidance and support to the Hospitality General Assistant as required, leading by example to deliver a great service
• To carry out any reasonable request made by the management, outside normal duties, but within the scope of the job.

You’ll fit right in if you:

• Have a background in hospitality and at least some experience supervising a team (or you’re ready to take that next step)
  
• Love food, love people, and love keeping service slick and standards sky-high
  
• Are confident managing the pace of a busy office service, with a sharp eye for detail and a knack for timing
  
• Know how to lead from the front—energetic, approachable, and solution-focused
  
• Have strong organisation and communication skills.
  

And in return, you’ll get:

• A deliciously competitive pay rate of £16 per hour
  
• Monday to Friday - 40 hours per week
  
• 28 days holiday (including bank holidays)
  
• Company pension scheme (future-you says thanks)
  
• Free food , fun company events, and a few extra perks to sweeten the deal
  
• A genuinely supportive team and space to grow your skills and confidence as a leader
  

This role is perfect if you're ready to step into a supervisory role with real responsibility —in a place where passion, personality, and people matter just as much as performance.

Sound like your perfect next move? Then drop us a line and tell us why we’d be totally mad not to meet you. Don’t forget to attach your CV—we love a good read.

Let’s do something delicious together.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2810/42905001/52771935/SU #Grazing

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!