Danish Customer Service Advisor

Danish Speaking Customer Service Advisor

Canary Wharf - Hybrid working available

£26,700 per annum + monthly bonus opportunities

Monday to Sunday, working 5 out of 7 days

We are recruiting for a Danish Speaker to join our client in Canary Wharf, you'll be working on behalf of a well known brand as a customer service agent to support with customer bookings. The role is a mixture of handling customer service and booking queries, whilst upselling additional products and services where suitable.

This is a fantastic opportunity to work with a global company with the potential for progression and development.

What you'll be doing -

• Handle incoming calls for both sales and service calls

• Handle service requests in the applications system supplied by client
• Generate sales through understanding customer needs and creating desire
• Cancel, modify or confirm visits already sold
• Upsell additional products, services and extended stays

What we're looking for -

• Fluent in Danish and English
• Previous experience within a customer service or sales role
• Excellent customer service skills
• Confident working in an environment with targets and KPIs
• Computer literate with good attention to detail

Hours of work -

Full time: 37.5 per week, you will work 5 out of 7 days. Shifts will include 1 weekend day every other week with a weekday given in lieu.

• Monday to Friday: Shifts between 8am - 8pm
• Saturday: 8am-4pm
• Sunday: 9am-4pm

Salary -

• £26,700 per annum / £13.69 per hour equivalent
• Monthly bonus opportunities

Interviews are taking place for this role now, if you're interested apply now and we'll be in touch!

JDRLeedsOffice

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.

JDR is acting as an Employment Agency in relation to this vacancy.