Salesforce Life Science Business Architect
Job Description
Role Title: Salesforce Life Science Business Architect Location: London / Manchester / Birmingham / Leeds Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce BusinessGroup(SFBG);a focused executive-level effortbetween Salesforce and Accenture, to turbo-charge our joint business, anddeliveroutstandingcustomer experiences for our clients.You will be part of anexcitingenvironment- we have the energy and pace of astart-up,mergedwiththe stability of awell-establishedSalesforcecapability(Accenturehas been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture thatthrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Salesforce Life Science Business Architect you will:- Life Sciences Expertise - Deep understanding of the life sciences industry, including its key processes, challenges, and regulatory landscape.
- Consulting & Advisory Skills - Ability to lead client conversations, shape strategic thinking, and deliver business outcome-focused solutions.
- Discovery & Design Leadership - Experience planning and facilitating discovery, design, and transformation workshops to define business needs and solution approaches.
- Business Value Assessment - Skilled at identifying, quantifying, and communicating business value and making structured, evidence-based recommendations.
- Stakeholder Engagement - Proven ability to manage complex stakeholder environments and build trusted relationships across all business levels.
- Salesforce & Ecosystem Knowledge - Familiarity with Salesforce Life Sciences CRM, Veeva Vault, Health Cloud, IQVIA, and Data Cloud integration (including Agentforce use cases).
- AI & Innovation Mindset - Understanding of how AI can enhance design thinking, delivery, and transformation; active engagement with Salesforce and ecosystem partners.
- Deep knowledge of Life Sciences business processes and challenges.
- Deep knowledge of Salesforce solutions (Veeva CRM, Sales & Service Cloud and a knowledge of Life Sciences Cloud capabilities).
- Strong understanding of how to apply Salesforce innovations (including Agentforce) to reimagine business processes.
- Skills in process design, journey mapping, personas, requirements gathering and value case creation.
- Experience in defining strategies for large-scale, global Salesforce implementations and migrations, including coordination across regions and stakeholder groups.
- Leadership skills and a passion for mentoring, innovation, and delivering client impact.
- Strong communication, presentation, and interpersonal skills, with a focus on building and maintaining client relationships
- Life Sciences industry expertise - a strong grasp of sector trends, processes, and regulatory requirements.
- Strategic consulting and advisory - helping clients define their vision, challenge existing thinking, and shape transformation strategies.
- Leadership and team development - guiding cross-functional teams and fostering a collaborative, high-performing environment.
- Discovery and design excellence - planning and leading workshops that uncover client needs and translate them into actionable solution designs.
- Business value identification - assessing opportunities, quantifying impact, and developing structured, insight-driven recommendations.
- Stakeholder and client engagement - building trusted relationships and communicating effectively at all levels of the organisation.
- Analytical and creative problem solving - thriving in fast-paced, dynamic settings that require both critical thinking and innovation.
- Understanding of Life Sciences CRM Offerings including Veeva Vault CRM, Salesforce Life Science CRM, Salesforce Health Cloud, and IQVIA.
- Understanding of Data Cloud and the role it plays with Agentforce and Life Science Cloud
- Experience with bringing AI into the delivery life cycle, for example enabling stronger design thinking through using AI to expand and challenge ideas
- Actively managing relationships with Salesforce and ecosystem partners community participation and contributions.
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