Head Of Sales Planning

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

The Head of Sales Planning is responsible for designing, implementing, and continuously improving the planning and operational backbone of the global sales network at Norton Motorcycles. This leader ensures that sales planning, forecasting, dealer processes, systems, and financial structures across regions are robust, scalable, and aligned with international growth.

Acting as the bridge between Sales, Sales Operations, Finance, Network Development, Marketing, and Logistics, the role balances analytical rigour with agility to drive predictable, sustainable dealer and sales performance worldwide.

This is not just a Head of Sales Planning role for Norton, it is a global leadership role that scales with the international expansion of Norton and our parent company, TVS Motors.

Duties/Responsibilities

Sales & Operations Planning (S&OP)

• Act as the global owner of consolidated sales demand inputs into the S&OP process across all international markets.

• Partner with S&OP teams to influence order management, allocation logic, and system developments.

• Lead sales demand contributions to rolling forecasts, inventory planning, Long Range Planning (LRP), and capacity planning.

• Align with Commercial Planning and regional leadership teams on sales targets, phasing, and forecast assumptions

Sales Planning and Performance Management

• Lead monthly and quarterly sales planning and performance reviews across global regions.

• Ensure alignment between Regional Sales, Sales Planning, Finance, Marketing, and Operations teams.

• Partner with Marketing on promotional and BTL planning, ensuring demand uplift is forecasted, tracked, and measured.

• Contribute to the development of globally scalable sales toolkits, booking platforms, and field-facing planning tools that embed targets, phasing, and performance visibility.

Sales Operations & Governance

• Design, develop, document, and continuously refine global Sales Planning and Sales Operations SOPs, covering forecasting, target setting, dealer processes, and governance.

• Own the consolidation of regional sales plans into a single global sales plan, ensuring consistency, transparency, and accountability.

• Define and maintain dealer legal standards (LOIs, agreements, renewals, terminations) across regions.

• Lead financial due diligence processes for new dealer appointments internationally.

• Create and maintain dealer pitch decks, proposals, and sales materials used across multiple markets.

• Establish and manage global reporting cadences covering dealer pipeline, sales plans, forecast accuracy, and plan vs actual performance.

• Ensure all documentation, legal copies, and vendor databases are accurate, current, and compliant across markets.

• Support the development of dealer portals, LMS platforms, and digital sales aids with global applicability.

Dealer Network Collaboration

• Partner closely with regional Sales and Network Development teams to ensure sales planning inputs reflect dealer pipeline, readiness, and capacity across markets.

• Translate dealer maturity, footprint, and performance data into actionable sales demand and capacity planning assumptions.

• Ensure Sales Planning and Sales Operations processes actively support regional dealer growth strategies.

Wholesale & Retail Finance

• Establish and manage global standards for wholesale and retail finance partners, including financial terms, legal clauses, and promotional mechanics.

• Oversee documentation, governance, and compliance requirements for finance partners across regions.

• Drive performance reporting and cadence for retail finance, feeding insights into sales forecasting, promotional planning, and demand modelling.

Personal Specification

• Industry Knowledge: 10+ years of experience in Automotive, Motorcycle, or Dealer Network businesses with a deep understanding of international dealer ecosystems and sales channels.

• Sales Ops Mastery: Proven ability to design SOPs, manage the dealer lifecycle, and drive sales governance across multiple markets.

• Financial Acumen: Strong understanding of dealer financing, margin structures, and finance partner operations in diverse economic environments.

• Systems & Tools: Exposure to global dealer management systems (DMS), S&OP platforms, and CRM/LMS tools.

• Leadership: Ability to influence cross-functional stakeholders across regions and align diverse teams around structured processes.

• Executional Rigour: Strong project management skills with comfort operating in ambiguity, differing regional maturity, and evolving global structures.

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

💰 Competitive salary package that recognises your skills and experience

🌴A whopping 33 days of holiday (inc. Bank Hols) to relax and recharge

👴 Generous pension scheme that sets you up for the future, with access to personalised advice.

🚑 Private Medical Insurance and a Cash Back Programme to keep you feeling your best

💸 Life insurance (4x salary) because we've got your back no matter what

🍌FREE fruit, got to have your five-a-day!

🩺WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

🚀 Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.

💡 Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!

🌍 A diverse and international team that brings together different perspectives, backgrounds, and experiences.

🎉 Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!

🚴‍♂️Want to go green? You can enjoy free electric bicycle hire

🚗 Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS