Online + Offline National Account Manager- Professional Products - 12m FTC

Online + Offline National Account Manager- Professional Products - 12m FTC

Are you a strategic commercial powerhouse with a passion for driving growth in the beauty industry? L'Oréal's Professional Products Division (PPD) is seeking an exceptional National Account Manager to spearhead our in-store and online execution, unlock exciting new distribution opportunities, and forge powerful partnerships with key luxury retailers like Sephora. If you're ready to make a significant impact, grow our PPD sales, and establish L'Oréal as the go-to supplier, this is your chance to shine!

A DAY IN THE LIFE

As a National Account Manager, your days are a dynamic blend of strategic thinking, collaboration, and driving significant business growth.

You'll kick off by reviewing performance dashboards, sales data, and KPIs for key accounts (e.g., Sephora), refining strategy, anticipating budgets, and identifying new opportunities. Mid-morning, you'll negotiate joint business plans with leading luxury retailers, building strong relationships and aligning ambitious goals. You'll champion our brands, securing prime discoverability and visibility both in-store and online.

Later, you might collaborate with internal Marketing and Digital teams, brainstorming innovative omni-channel activation plans. You'll ensure products are beautifully showcased, bringing the "professional difference" to life through engaging content and seamlessly integrating our online/offline strategy. Your afternoon could involve mapping out strategies for new accounts, establishing L'Oréal as a best-in-class supplier by coordinating across functions from supply chain to legal for meticulous execution.

Ultimately, your day revolves around driving turnover, activating sell-out plans, and using creativity to deliver mutual success for L'Oréal and our esteemed partners. You'll be the expert, the collaborator, and the driving force behind unparalleled success in professional haircare.

WHO YOU ARE

You have:

• A proven ability to network quickly, identify relevant stakeholders, and keep them informed in a timely manner.
• Strong analytical skills, enabling you to draw accurate conclusions from data and communicate key messages succinctly.
• Robust P&L understanding and a track record of delivering profitable, sustainable growth.
• Excellent communication and negotiation skills, with a demonstrated ability to build effective relationships with complex senior leadership teams.
• Previous experience working directly with Senior Leadership teams.
• Experience with both "bricks and clicks" retailers, with luxury store experience being a bonus.
• Demonstrable experience working effectively within a complex, matrix organization.

You show:

• Ambition: You think and dream big, are self-driven, proactive, and thrive on achieving exceptional performance, seeing problems as challenges.
• Judgement: You skilfully balance operational and strategic thinking, challenge the status quo, and manage confrontation. You efficiently navigate complexity and ambiguity, making sustainable, future-oriented decisions.
• Resilience: You approach your work with purpose and an ownership mindset, manage your energy effectively, and maintain positivity. You persist through obstacles, bouncing back with determination, while also recognizing and respecting limits.
• Empathy: You excel at cooperation and networking, building genuine and trusting relationships with diverse individuals. You are sensitive to beauty and emotions, supportive of others, and always benevolent, respecting others' feelings and motives.
• Learning Agility: You are a self-motivated learner, self-aware, and openly curious. You're willing to experiment, learn from mistakes, and step out of your comfort zone, actively supporting a learning culture.

WHAT WE OFFER

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

WHO WE ARE

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact.

In the Professional Products Division , our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We’re the founding Division for the L’Oréal group, with a rich history over 110 years. The 8-brand portfolio includes the likes of L’Oréal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products.

HOW WE RECRUIT

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal

We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.