Re-engagement Employment Advisor

Ingeus
Lewisham, Greater London

Join Our Team as a Re-engagement Employment Advisor!

Salary: £31,930

Location: Lewisham

Are you ready to make a difference in people's lives and ignite their journey back into the workforce? We are looking for passionate individuals to join our team in the pivotal role of Re-engagement Employment Advisor .

About Us: We are at the forefront of the Restart program, a mandatory DWP initiative designed to empower individuals who have been out of work for at least 12 months. Our mission is to provide tailored support, reigniting participant engagement and guiding them towards sustainable employment aligned with their skills and aspirations.

Why Join Us?

Be the Spark: As a Re-engagement Employment Advisor, you will be the catalyst for change, employing curiosity, imagination, and tact to navigate an evolving and fast-paced environment. Your resilience and tenacity will drive success.

Empowerment through Engagement: Build positive relationships with participants, utilizing a blend of remote and face-to-face support. Leverage digital platforms to recommend job search activities and foster community and industry connections.

Tailored Support: Partner with participants to create customized action plans, identifying career opportunities, addressing barriers, and providing guidance on issues such as debt, mental health, and career coaching.

Skill Development: Offer industry-specific training and development, ensuring participants are equipped with the necessary tools for success in sectors like retail, manufacturing, and contact centres.

Key Responsibilities:

  • Build effective and positive relationships with participants.
  • Provide remote/digital and face-to-face support using platforms such as Microsoft Teams
  • Develop and implement continuous improvement strategies.
  • Create tailored action plans for career progression.
  • Offer support for debt concerns, mental health conditions, and career coaching.
  • Ensure participants have updated professional CVs and digital profiles.
  • Provide industry-specific training and development.
  • Collaborate with internal and external stakeholders to identify job opportunities.
  • Prepare participants for job interviews through mock interviews and assessment activities.

Competencies & Qualifications:

  • Experience in a fast-paced environment.
  • Performance target-driven experience.
  • Strong communication and persuasion skills.
  • Flexible and creative problem-solving abilities.
  • Welfare to Work experience (desirable).
  • Knowledge of the local labor market and stakeholders.

Join us on this transformative journey! Apply now to be a part of a dynamic team making a real impact on people's lives.

As Ingeus, weve spent time listening to our employees to build our benefits package;

  • 25 days annual leave plus bank holidays with the opportunity to salary trade extra
  • EAP Support programme available 24/7 with access to 6 x counselling sessions
  • Private Medical Insurance
  • Eyecare vouchers with help to purchase new glasses
  • Life assurance
  • Online discount shopping via Perks at Work
  • Cycle to Work scheme
  • Season ticket loan
  • Up to two days each year dedicated to Community Giving (Volunteering)
  • Access to Salary Finance; financial education and advice
  • The opportunity to buy extra perks such as, critical Illness Cover, dental insurance

Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Posted 2025-09-11

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