Supply Chain Innovation Manager
Job Description
Job Role: Supply Chain Innovation Manager Location: London Career Level: Manager Salary: Competitive, plus benefits. The Opportunity: We are seeking a Supply Chain Innovation Manager to join our UKI End-to-End Value Chain team and lead meaningful transformation across supply chain, procurement, operations and enterprise service delivery. You will move confidently between analytical problem solving, senior stakeholder engagement and delivery leadership - structuring complex work, turning insight into action and developing high-performing teams. Working across Advisory & Value Frameworks, End-to-End Operating Model Reinvention, Global Business Services (GBS) strategy and design, End-to-End Process Agentification, Connected Digital Twins, Digital Thread integration, and Resilient & Sustainable Value Chains, you will help clients connect strategy, process, organisation, data and technology across the concept-to-service lifecycle. Why this role: Work on large-scale value chain, operating model and GBS reinvention programmes with access to leading technology platforms, global expertise and ecosystem partners. You will have meaningful responsibility for client outcomes, team development and the continued growth of the UKI Value Chain practice. In this role you will:- Engagement leadership: Manage complex consulting engagements or workstreams, taking accountability for scope, quality, timelines, team performance and client outcomes.
- Diagnostics and value case: Structure End-to-End diagnostics and develop evidence-based value cases for operating model and GBS transformation, quantifying productivity, service, customer, working-capital and AI-enabled benefits.
- Client engagement: Lead workshops and interviews with CPO, CSCO, GBS and operational stakeholders, converting diverse perspectives into clear decisions and actionable recommendations.
- Operating model and GBS design: Lead the design of End-to-End target operating models and GBS strategies, defining service scope, organisational structures, governance, service delivery, location and sourcing choices, and transformation roadmaps.
- Technology and AI: Translate the potential of AI, agentic solutions and digital platforms into practical solution designs, working with tools such as Kinaxis, o9, Coupa, Ariba, Celonis and SAP.
- Business growth: Support account development and commercial pursuits by identifying opportunities, shaping proposals, developing compelling narratives and contributing to client presentations.
- People and practice: Coach junior colleagues and strengthen the Value Chain community through thought leadership, reusable assets, offering development and knowledge sharing.
- Experience: 7-10 years in supply chain, procurement, operations or GBS consulting, or a combination of consulting and relevant industry roles.
- Functional depth: Expertise in one or more of integrated planning and S&OP/IBP, procurement strategy and category management, logistics and fulfilment, manufacturing operations, resilience, or GBS/shared services.
- Delivery track record: Experience leading End-to-End assessments, target operating model and GBS/shared services strategy and design, transformation roadmaps, value case development or implementation workstreams.
- AI and technology: Practical experience using AI capabilities and familiarity with planning, procurement, ERP, analytics or process-mining platforms.
- Industry perspective: Experience in Industrials, Consumer Goods & Retail, Chemicals, Energy or Life Sciences, with the versatility to work across sectors.
- Sustainability exposure: Understanding of supplier decarbonisation, circularity, multi-tier traceability, resilience and supply chain regulation.
- Communication and credentials: Strong storytelling and facilitation skills, with the ability to create board-ready narratives. A relevant degree is required; MBA, APICS or CIPS qualifications are advantageous.
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