Senior Merchandiser (Hair, Body Sun & Own Brand), FTC

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Job Description: Senior Merchandiser (Hair, Body Sun & Own Brand), FTC

Role Overview

To lead the planning and trading of the department, ensuring stock levels are optimised in line with department KPIs to deliver sales, customer & stock targets for the category. Support Head of Category to strategically shape plans, collaborating with the Senior Buyer to drive the best outcome for the division.

Strategic Objectives

• Attract New Customers through our Brands

• Increase Space NK Brand Awareness & Appeal

• Make it Easy for the Customer to Shop

• Retain Customers & Grow their Spend

• Achieve Scale to deliver Profitability

Key Skills

• Entrepreneurial mindset & self-motivated, driven to continually improve

• Commercial strategy with a high level of accuracy & attention to detail

• Excellent planning & organisational skills – ability to prioritise as required

• Adaptable, willing to take on new challenges as well as challenge current ways of working to champion best practice

• An excellent team leader, driven to coach team through positive & honest feedback

• Ability to manage upwards

Role overview and Responsibilities

• Weekly management of OTB to ensure intake flow into the business is in line with forecast requirement to drive customer acquisition & sales whilst minimising markdown

• In charge of the weekly order management process, reviewing stock requirements for the department for both replenishment of core and newness

• Develop and nurture strong working relationship with Brands to maximise sales opportunities. Supporting the buyer with negotiation of RTVs, promo & markdown agreements etc

• Accountable for maintaining brand and department availability targets in line with business goals

• Lead weekly & monthly trade reporting, summarising performance vs KPIs to the commercial team and the wider business, relating to customer, sales, AOV, profit & discount. Proactively make trading recommendations to Head of Category to maximise opportunity for the department

• Drive analysis of the category with a strategic lens, continual assessment of over/under performance and the impact on stock levels, taking action to mitigate risk and maximise opportunity. Key contact to wider business on category specific analysis

• Lead category merchandising team, whilst collaborating cross functionally with Buying, Inventory & external partners

• Manage the development of your team members to ensure they thrive in role & whilst being clear on their part in achieving both category & company objectives

• Leading best practice across the merchandising and wider category team

• Involvement in wider merchandising projects relating to category – this is key as we grow & scale the business

• Partner with other departments e.g. events & marketing to deliver on wider customer initiatives, category & wider business KPIs are met

• Deputise for Merchandising Manager/Category Director where appropriate & necessary

Knowledge & Experience:

• Would suit an Established or Senior Merchandiser

• Experience of managing brands; beauty experience desirable but not essential

• Proven track record in a fast-paced retail business

• Advanced Excel skills & ability to present data in a digestible way to wider business

• Experience managing a team, including JM, AM & MAA levels

Please note that only successful candidates will be contacted.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

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We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.