Restaurant Manager (Hourly Manager) (Kingston upon Thames)

Company Description

Initial hiring pay range (based on location, experience, etc.): £17+/hour + bonus scheme

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Benefits offered for all Full-time Restaurant Managers:

• Medical Cover
• Competitive PensionAccess to financial advisors for budget and retirement planning
• Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:

• Bi-Weekly Pay available
• Competitive pay + monthly bonus
• 28 paid Holidays a year**
• Early closure for company events
• Casual Work Attire
• Employee Discount Programs

Job Description

Initial hiring pay range (based on location, experience, etc.): £17+/hour + bonus scheme

Your Role at Raising Cane’s:

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities:

• Purpose of the position:
  • Ensures operations meet Raising Cane’s standards in all Restaurant zones during a shift
  • Acts as manager on duty and opens and closes the restaurant
  • Manages cash handling and ensures accountability
• General to the role:
  • Enforces Raising Cane’s policies and standards
  • Executes shift management meeting Raising Cane’s operations and safety standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Directs Crewmembers during a shift
  • Provides exemplary customer service
  • Utilises reward and recognition programmes for the Crewmembers in the Restaurant
  • Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
  • Ensures cleanliness of the Restaurant and ensures the facility is in good working order
  • Completes other duties as assigned

Qualifications

Requirements for Success:

• Detail-oriented, organised and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognise problems, set goals, execute and convert plans into action to solve problems
• Knowledge and skills in staffing, scheduling, people and cost management
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Must complete all required Raising Cane’s company training programs
• 1+ years of restaurant or retail management experience
• Must be 18 years of age or older
• GCSEs or equivalent preferred

Additional Information

Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying