General Manager - Halls of Residence - Full Time - London

Great food in the workplace isn’t simply about fuel.
It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a General Manager to join our team at University of London .

General Manager – Halls of Residence

Location: University of London, Central London - 5 campuses across Bloomsbury area

Working Pattern: 40 hours per week, predominantly Monday - Friday however you will need to work around 10 weekends a year to view service and site inspections.

Shift Patterns: Will vary as we run 14 services a week across breakfast through to dinner so there will be a mix of early, mid and afternoon shifts required

Are you a dynamic leader with a passion for hospitality, operational excellence, and student experience? We’re seeking a General Manager to oversee our multi-site Halls of Residence at the University of London .

In this role, you will lead catering operations, residential services, and student engagement initiatives, ensuring top-quality food, service, and compliance across all sites.

You’ll work closely with our executive chef, unit managers, and university partners to drive innovation, efficiency, and a first-class student experience.

What you’ll do:

• Lead and develop multi-site catering and residential operations.
• Manage budgets, P&L, procurement, labour, and waste to deliver financial targets.
• Deliver themed events, pop-ups, and initiatives to enhance student life.
• Ensure full compliance with food safety, health & safety, and governance standards.
• Build strong relationships with university stakeholders, driving service excellence and operational alignment.
• Recruit, coach, and develop high-performing teams.

What we’re looking for:

• Senior management experience in contract catering, multi-site operations, or hospitality, ability to manage teams of 70+
• Proven P&L accountability and operational leadership on contracts over £4million+
• Strong student-focused mindset, with excellent people and stakeholder management skills.

Why join us:
This is your chance to shape the student experience, lead a talented team, and make a tangible impact on service delivery and engagement at a prestigious university.

What's in it for you? 

Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. 

• Personal Development and Training opportunities 
• Life assurance scheme 
• Pension scheme 
• Holiday allowance plus an additional allowance when working in universities!
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care 
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance 
• Family friendly support 
• Regular social events and communication with our leaders 
• A holiday purchase scheme 
• Volunteering days 
• Professional subscriptions 
• Recognition schemes and people awards 
• Long service awards 
• Access to some great high street discount vouchers