REGIONAL OPERATION MANAGER

REGIONAL OPERATION MANAGER

Salary: £45,000 - £50,000 per annum

Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri)

Location: Based at Trinity Buoy Wharf, E14 0JW

G4S Facilities Management are seeking an experienced Regional Operations Manager to join our team overseeing daily operations for our Liftco portfolio within a cluster of sites in the London and West Midlands area.

As the regional Operations Manager, you will be responsible for managing the day-to-day operations, ensuring all sites operate to the highest quality standards in health and safety, compliance, and maintenance. You will implement a program of ongoing planned maintenance and work with the project teams to deliver work across the contract.A core part of the role will be maintaining regular contact with customers, resolving issues in collaboration with works controllers and identifying opportunities to improve performance.

Responsibilities

As the Regional Operations Manager, you will be responsible for the day-to-day operations of your designated portfolio. This includes:

Financial Oversight: Taking full profit and loss (P&L) responsibility for your area and managing the annual financial budget.

Operational Management: Ensuring all sites operate to the highest quality standards for health and safety, statutory compliance, and maintenance. You will also implement and deliver a planned maintenance program.

Client and Stakeholder Relations: Maintaining regular contact with customers, resolving issues in collaboration with works controllers, and attending monthly meetings with tenant representatives. You will also conduct weekly site walkarounds.

Performance: Ensuring all work adheres to technical standards and contract requirements. You will also be responsible for meeting all Service Level Agreements and Key Performance Indicators

Essential

PFI Management Expertise: Experience managing PFI contracts, particularly with performance measures.

Commercial Acumen: Proven negotiation skills with external customers and a strong commercial awareness.

Operational Knowledge: Familiarity with operational management disciplines like quality control, work planning, and planned maintenance systems. Knowledge of water hygiene management in healthcare settings is also required.

Leadership: The ability to effectively lead and motivate teams, set clear direction, and build strong relationships.

Desirable:

A degree, HNC, or equivalent education.

Building Services engineering expertise and qualifications.

A minimum of
five years of experience, including PFI contract management.

A proven track record of managing a profitable operation and expanding a customer portfolio

Benefits

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

Progression, training and development catered to you

Charity Work - 1 Volunteering day

Uniform Provided

Annual leave entitlement – 25 days plus bank holidays Pro Rata

Charity work- Match-IT and Payroll Giving

Refer A Friend incentives

Company pension scheme with employer contributions.

G4S Life Assurance Scheme.

Subsidised healthcare plan.

Confidential Counselling Services

24/7 support specialising in health and medical

Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

G4S is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at [email protected] to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.