Merchandising Admin Assistant

Your role in the JoJo story…

Location: London, Hybrid

Reporting to: Merchandiser

Love numbers, trends and a good spreadsheet? We’re looking for a Merchandising Admin Assistant to help our Merchandising team get the right products to the right place, at the right time, for our customers across stores and online.

You’ll work closely with your Merchandiser, our Buying team and colleagues right across the business. Using data, trading insight and digital tools, you’ll help plan stock, keep availability strong and respond quickly when customer demand changes. It’s a brilliant first step into merchandising, with plenty to learn and real commercial impact from day one.

A peek into your daily adventures:

Planning

• Supporting stock flow, commitment, intake and distribution planning.

• Helping plan stock allocation across our stores and online, working with Buying, Visual Merchandising and Retail.

• Supporting in-season range amendments, store grading reviews and layout updates, using trading insight to suggest practical improvements.

Analysis

• Digging into sales patterns, customer demand and market trends to help shape forward plans.

• Producing weekly trading packs, dashboards and ad hoc analysis for all channels, highlighting risks, opportunities and recommended actions.

• Reporting on stock levels, sales performance, intake, availability and purchasing to support commercial decisions.

• Supporting seasonal and in-season analysis, including promotions, markdown effectiveness and lessons learned for future ranges.

Trading and operations

• Answering questions from stores and other teams in a timely, helpful and commercially aware way, and escalating where needed.

• Importing new season allocations and amending in-season quantities, keeping system updates accurate and aligned to trading priorities.

• Managing price lists for current season RRPs, promotions and markdowns, working with our colleagues at Next to make sure they’re actioned accurately and on time.

• Maintaining product hierarchies and merchandising style information so our systems stay accurate, consistent and up to date.

• Helping manage our outlet stores (stock and discounts) and allocating stock and samples to the sale stores.

• Pulling together a clear weekly update for stores and Retail Operations, and sharing insight and actions with the wider team.

• Joining weekly intake and trade meetings with Buying, tracking delivery against plan and flagging risks, delays or opportunities to your Merchandiser.

And a little more

• Supporting the day-to-day running of the department with accurate information, proactive analysis and practical solutions.

• Getting out on store visits and feedback sessions, capturing customer and colleague insight and turning it into clear recommendations.

Skills that make you shine:

• Experience using Excel.

• Proven numerate and analytical skills, plus excellent verbal and written English.

• A collaborative, team-player approach.

• Strong organisational skills, with the ability to multitask and prioritise your workload.

• Enthusiasm for working with numbers and analysing trends.

Just to give you a taste of our culture, we’ll be looking for you to:

• Be a brand ambassador, safeguarding our values and ethos.

• Demonstrate honesty and respect in every interaction.

• Foster collaboration and open, active listening

• Take ownership of all aspects of the role.

Perks and Benefits:

• Hybrid Working - up to 3 days in our Battersea Office

• Enjoy 25 days' annual leave plus all bank holidays

• Extra day of annual leave for each year you’re with us, up to 38 days.

• Is it your birthday? Take it off and celebrate!

• Helping plan for the future - enhanced pension scheme.

• Get on the move - cycle to work scheme.

• Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.

• Saving scheme with Smart Money Cymru.

• Flexible work options.

• Enjoy fabulous social events.

• Give back with volunteer days to support our communities.

• Prioritise your well-being with our Health and Wellbeing hub.

• Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.

• We love our products! Enjoy:

  • 40% off JoJo branded lines

  • 25% off full-price NEXT products

  • 10% off NEXT Beauty products

  • Up to 10%off most branded products

• Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.

• Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.

Want to know more about JoJo?

We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.

As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.

We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.