Senior Bars Manager - O2 Arena - Full Time - London

Senior Bars Manager - O2 Arena | Full-Time / Permanent

£40,698 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

Want to join our incredible team at The O2 Arena in London — the busiest and arguably most iconic live event venue in the world? We’re talking stadium-scale service, tens of thousands of fans a night, and an atmosphere you simply can’t bottle.

The job? it’s demanding, but also unlike any other. You’ll be leading in a high-pressure, high-reward environment alongside a tight-knit crew that thrives on energy and excellence inside the arena during events. We’re after someone who brings positive, can-do energy and leads from the front across multiple bars and food outlets… but we’re all there together! If you like what you hear read below for more exciting info.

Senior Bars Manager - the role

• Lead and oversee a team of Food and Beverage Managers, ensuring exceptional customer service and operational standards are maintained across all retail bars and food units.
• Drive business performance, ensuring operations comply with health, safety, legal, and compliance requirements while meeting or exceeding set standards.
• Inspire and coach Managers to deliver Legendary Experiences through their teams.
• Ensure peak productivity, efficiency, and performance by supporting effective staffing, planning, and operational management across multiple units.
• Act as the primary link between Food and Beverage Managers and the Deputy & Retail Operations Manager, translating strategic objectives into actionable goals.
• Take responsibility for the recruitment, training, and development of colleagues, ensuring they have the leadership capacity to drive high-performing teams.
• Work collaboratively with department leads to align retail operations with overall business objectives.
• Monitor and manage business needs and performance standards in line with Levy Signatures, Client Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).

What we're looking for

• Experience in arena or stadium events - multi-outlet retail and concessions
• A strategic and commercial mindset
• Excellent people leadership skills - the ability to inspire and mentor
• A positive “can-do” attitude
• strong communication skills
• previous experience championing health and safety standards and compliance
• A background in driving productivity and efficiency within retail operations

What you’ll get in return

• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences – and shape the future of hospitality.