Trade Counter Assistant

Williams Trade Supplies
West Drayton, Greater London

Position: Trade Counter Assistant

Salary: Up to £27,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!

Location: Williams, Unit 9 , Crown Trade Park, Horton Road, London, UB7 8HP

If you're interested in working for a company that's been listed for 5 years running on the ‘ Top 100 Best Companies to Work For ’, then keep reading...

Here at Williams , an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in West Drayton!

This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, occasionally assisting with warehouse duties, and making deliveries (if qualified / not essential)!

If you also have previous exposure of working within a plumbing and heating merchants , builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade , we would LOVE to hear from you!

As our Trade Counter Assistant, you'll be:

  • Predominantly serving on the trade counter and handling incoming enquiries.
  • Warehouse maintenance, including stock rotation and general housekeeping.
  • Carrying out deliveries in the local area (if qualified / not essential)
  • Accurately picking orders in preparation for delivery.
  • Receiving, checking and storing incoming goods.
  • Assisting with the general upkeep of the branch.
  • Processing quotes.

Ideally, you are:

  • An enthusiastic team player wanting to make a positive contribution.
  • Keen to support the team with a flexible approach to daily tasks.
  • Passionate about delivering excellent customer service.
  • Ambitious to progress and keen to learn.
  • A great communicator.

Some of our excellent benefits include:

  • 33 days annual leave, increasing with the length of service.
  • Training and development opportunities specific to you.
  • Discounted shopping platform & gym membership.
  • Private medical insurance for the whole family.
  • 24/7 Employee Assistance Programme.
  • Car leasing & cycle-to-work schemes.
  • Company discount on our products.
  • Contributory pension scheme.
  • Life Assurance.

So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!

Posted 2025-09-30

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