Account Director

Account Director – Facilities Management


Contract: Financial Corporate Client
Location: London & Southampton (17 sites)
Salary: £85,000 + £8,000 Car Allowance + 5% Bonus
Work Pattern: Hybrid (1–2 days WFH per week)
The Opportunity We are seeking an exceptional Account Director to oversee the delivery of facilities management services for a prestigious financial services client. Covering sites across London and Southampton, this is a high-profile role requiring a proven leader who can combine operational excellence with strong client engagement and commercial expertise.
This position offers the opportunity to lead a large, multi-service team, deliver innovative solutions, and build long-term client relationships within a dynamic corporate environment.
Key Responsibilities
Lead the delivery of integrated FM services across the contract, ensuring excellence and consistency.
Build and maintain strong senior-level relationships with the client, acting as the principal point of contact.
Provide leadership to 4 direct reports and a workforce of 120 staff across cleaning, catering, reception, and hard services.
Ensure full compliance with statutory, health & safety, and company standards.
Take ownership of financial performance, contract budgets, and service delivery KPIs.
Drive innovation, sustainability, and continuous improvement initiatives.
Foster a culture of collaboration, accountability, and high performance.About You
Experienced FM professional with a proven track record as an Account Director or senior contract lead.
Skilled in managing complex, multi-site contracts within a corporate environment.
Strong commercial acumen with the ability to manage budgets and deliver financial performance.
Demonstrable experience leading large, multi-disciplinary teams.
Excellent communicator with strong client relationship and stakeholder management skills.
Knowledgeable in health, safety, and statutory compliance within facilities management.Package & Benefits
£85,000 base salary
£8,000 car allowance
5% bonus
Private healthcare
Dental plan
Travel expenses
26 days holiday + bank holidays
Hybrid working model (1–2 days WFH per week)