Complaints Assessor
· Conduct investigations into public concerns and acquire relevant information for effective resolution.
· Communicate outcomes clearly and concisely, ensuring prompt and complete resolution. · Maintain accurate and detailed records of complaints and resolutions. · Work with internal teams to address root causes and improve operational processes. · Ensure rigorous compliance with industry regulations and guidelines. · Identify and report trends in complaints, providing strategic insights to management. · Advance the development and implementation of complaint management best practices.Recommended Jobs
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