Store Manager

Stratford, Greater London

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We are looking for a Store Manager to join our store team in Byres Road, G12 8UD.

What does this role involve?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

Experience working in a customer facing role in retail, hospitality or service industry
Experience of leading, motivating and developing teams
Commercial awareness
Ability to achieve sales targets
Committed to achieving the highest retail standards at all times
Able to work under own initiative and take a proactive approach to changing business needs and objectives
Thrives working in a hands on, fast-paced environment
An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

38 days annual leave (plus the option to buy and sell leave)
Holistic support leave of up to 10 additional days off each year
Enhanced family policies (maternity, paternity and adoption leave)
Wagestream - early access to your wages
25% staff discount
Health cash plan (Dental, Optical, Therapies, etc)
Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
Pension with employer contribution of up to 10%
Cycle to work scheme
Discounts on gym memberships
Discounts with a wide range of retailers
Posted 2026-02-06

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