Client Delivery Engineer - Apprentice

Client Delivery Apprentice

Are you ready to dive into the high-stakes world of data and financial technology ? Do you have a technical, analytical mind and a passion for turning complex data into powerful solutions?

Our client is a leading global provider of analytics and optimisation tools for the derivatives industry, and is looking for a driven and talented individual to join their Client Services Team in their London headquarters as a Client Delivery Apprentice .

Location: East Central London (Hybrid working arrangement)
Salary: National Apprenticeship Wage ( 7.55 per hour for the first year then any uplift in year 2 will be in line with age and apprenticeship/minimum wage regulations)
Hours: Monday - Friday, 9:00 - 18:00
Apprenticeship length - 18 months, with 80% of learning achieved on the job, for optimum productivity.

What You'll Be Doing: The Technical Core of Client Success

You'll be the technical linchpin in client onboarding and implementation projects. You'll move beyond theory and get hands-on with real-world data integration:

• Data Transformation: Work with various complex data formats (JSON, XML, CSV) and use tools like Jinja2 transforms to integrate client data into the firm's own platform.
• Integration & APIs: Get comfortable using APIs and SFTP to build seamless data transmission layers between their clients and their award-winning software.
• Problem-Solving: Quickly debug, manipulate, and validate large, complex datasets , owning the process for resolving data and market data issues.
• Tooling & Automation: Contribute to their internal efficiency by scripting in Python for internal tooling and utilising automation tools like SoapUI and Postman .
• Documentation: Create clear, essential documentation for both internal and external stakeholders.

What We're Looking For

• GCSE Grade C/4 or above in Maths & English (or equivalent)

Please note: an IT related qualification higher than Level 2 (A Level, Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified.

You don't need to know everything, but you need a strong foundation and a hunger to learn. We want to hear from you if you'll bring:

• A technical & analytical mindset with a keen interest in data and the financial markets .
• Experience working with complex datasets and a strong attention to detail .
• Familiarity with APIs, SFTP , and a good understanding of the Python coding language .
• Exceptional internal motivation to learn and take ownership .
• Bonus points for an understanding of financial instruments, particularly Prime Brokerage business experience, but this is not essential

Training & Development

You will complete a Level 3 Digital Support Technician Apprenticeship , covering:

• Operate digital information systems
• Digital architecture (physical storage vs cloud, the role of operating systems and servers).
• Maintaining end-user systems (software, hardware and operating systems)
• Information security principals
• System security
• Account management (optional)
• Managing & analysing data
• Digital marketing

This apprenticeship offers blended learning , combining online training with practical workplace experience, setting you up for a successful career.

What Sets Our Client Apart?

• Global Impact: An established, core utility provider trusted by hedge funds, asset managers, and banks worldwide.
• Award-Winning: Recognised as a 'Best Derivatives Tech Provider' and an 'Analytics Leader' in the industry.
• Exciting Tech: Their platform delivers real-time, front-to-back analytics on the full cost of derivatives trading, helping clients reduce margin and optimise collateral.
• Career Growth: They foster a collaborative, energetic team dedicated to continuous learning and empowering our employees to reach their full potential

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