Field Service Engineer West London & Surrounding Counties

Stryker
London

Field Service Engineer - Permanent contract West London & Surrounding Counties
What we want

  • Someone who is self motived, independent, adaptable and organised

  • Someone who values relationships and contributing to a team culture

  • Someone that prioritises the quality standard of their work

What you will do

To maintain professional and profitable repair and preventive maintenance service business on Stryker’s products while ensuring compliance with the quality system and manufacturer specifications. Deliver technical assistance and documentation to internal and external customers.

Accountability

Service Responsibility

  • Repair and check electronic / mechanical Stryker products

  • Do annual check and calibration according to MDR on customer site

  • Fulfill Service contracts with planned maintenances

  • Installation of Stryker systems on customer site (e.g. Integrated OR)

  • Software & Hardware Upgrades

  • Delivery of technical Training to internal & external

Reporting

  • Efficient and thorough documentation of service activities for internal and external reference

  • Scheduling of Customer visits in cooperation with Customer service

  • Ensure tracebility of all field based Stryker products through reporting tools

  • Attend team meetings, deliver presentations to encourage team development

Sales Support

  • Give technical support to Product Managers and sales staff

  • Give technical support to Customers and Sales Department

  • Give IT support on certain instruments

  • Escalade opportunities and issues appropriate

Head office support

  • Ensure excellent follow-up on all customer initiated issues

  • Ensure service provided is invoiced if not under warranty

Working conditions

  • Work will take place in a varied range of scenarios including the workshop, hospitals, and theatres

  • Field Service Engineers will be expected to engage with key customers and stakeholders including Theatre Staff, EBME Staff and Managers, CSSD Staff, Procurement and Purchasing Staff

  • Travel will be a regular occurrence within the defined region, in which case accommodation will be provided or arranged to the standard level within Stryker travel policy.

Job Dimensions

  • Responding to Service Complaints as defined

  • Turn around time for repairs

  • Profitability of the field service business

  • Individual objectives as defined annual

What you need
  • Degree in engineering medical electronics and camera technology or equivalent, at least one of the following:

  • Electrical / Electronic / Telecommunications / Mechanical / Software

  • Technology Subjects

  • Fluency in both spoken and written (technical and medical) English

  • Adequate IT-knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook)

  • Good skills in local language

Experience

  • Preferred 3 years experience in medical electronics, combined with good mechanical skills

  • Minimum 2 years experience in a field service environment

  • IT experience on administrative and technical level

Competencies (skills, knowledge, requirements)

  • Service minded

  • Organised

  • Independent

  • Quality confident

  • Persistent

  • Good perception

  • Polite

  • Accurate

  • Positive

  • Loyal

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Posted 2026-02-15

Recommended Jobs

Maths and Teaching Assistant

Qualiteach Education Group Ltd
London

Maths & Science Teaching Assistant - Enfield - £95 to £125 per day - Secondary School - After Easter Start Maths & Science Teaching Assistant required for a mainstream secondary school Maths & Scienc…

View Details
Posted 2026-03-12

Paediatric Children’s Nurse - Borough of Camden

Pulse
London

Registered Paediatric Nurses – North West London Pulse are looking for registered and experienced Band 5 & 6 Registered Paediatric Nurses. At Pulse, we understand that being a Paediatric nurse …

View Details
Posted 2026-01-27

Personal Tax Supervisor or Manager - London, City - Highly Competitive

Clark Wood
West London

Personal Tax Supervisor or Manager - London, City - Highly Competitive Clark Wood, Specialist Tax Recruiters are currently looking to recruit a Personal/ Private Client Tax Supervisor or Manager i…

View Details
Posted 2025-12-31

Danish speaking Junior Client Service Coordinator (Finance)

Language Matters Recruitment Consultants Ltd
Central London

A Danish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your ex…

View Details
Posted 2025-09-11

Senior Science Technician - Islington School (Inner London)

Marchant Recruitment
London

Role Category & Location Sector: High-Achieving Local Authority Secondary School. Borough: Islington (Inner London, England). Start Date: Permanent, full-time role commencing January 2026. …

View Details
Posted 2025-11-29

KS2 Teacher - Lewisham

Marchant Recruitment
London

Do you want to work in an Outstanding Lewisham primary and teach across Key Stage 2 from January 2026? A progressive Lewisham school is recruiting a reflective and curriculum-minded KS2 Teacher for a…

View Details
Posted 2025-10-31

Caretaker required in Dalston, Hackney

Marchant Recruitment
London

School Caretaker | Dalston, Hackney Ensuring a safe, secure, and inspiring environment for the students of East London. We are seeking a reliable, proactive, and multi-skilled School Caretaker…

View Details
Posted 2026-02-19

Recruitment Team Executive

British Airways
Hounslow, Greater London

A career without limits As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ev…

View Details
Posted 2026-03-15

C# Backend Developer

Quant Capital
London

C# Backend Developer – Hedge Fund Quant Capital is urgently looking for a C# Developer to join our high profile client. A $1billion strong Hedge fund with performance figures of 13%. They…

View Details
Posted 2025-09-10

Psychology Teacher - Outstanding Secondary School, Lambeth

Marchant Recruitment
London

Psychology Teacher – Outstanding Secondary School, Lambeth (January Start) School Information This Outstanding Ofsted-rated secondary school in Lambeth is known for its strong academic outcomes,…

View Details
Posted 2026-01-10