Front Office IT Support Engineer - Trading & Electronic Trading Systems

Front Office IT Support Engineer Trading & Electronic Trading Systems

Join MARGO in the UK (London)

MARGO is a tech-native consultancy delivering high value-added IT expertise to the financial services industry.

We operate in complex Front Office environments where technology trading activity and production constraints intersect. Our consultants support and operate mission-critical trading systems used by Front Office trading and risk teams in contexts where responsiveness reliability and technical understanding are essential.

Joining MARGO means working in demanding Front Office environments while benefiting from a human-sized structure close follow-up and tailored training paths.

Business Context

You will work within Front Office IT Support and Trading Technology environments supporting live trading activity across multiple asset classes.

Systems are production-critical operate in real time and require a strong focus on stability performance and incident management. The role involves close interaction with traders sales risk development and infrastructure teams.

Role Overview

We are looking for a Front Office IT Support Engineer to support operate and continuously improve trading and electronic trading systems.

The role goes beyond reactive support. It involves active ownership of Front Office platforms participation in change initiatives and hands-on investigation of production issues in real-time environments.

This position suits profiles with a strong interest in trading systems production environments and progressive technical exposure.

Key Responsibilities

Production Support & Operations

Provide Front Office IT support for live trading environments

Ensure trading systems are available stable and performant during market hours

Monitor real-time trading activity and system behaviour

Investigate and resolve production incidents

Participate in incident problem and change management processes

System Configuration & Performance

Manage real-time trading and market data configurations

Tune market data and market access parameters

Support electronic execution and matching workflows

Contribute to performance optimisation of trading platforms

Assist with deployment of new versions releases and features

Projects & Continuous Improvement

Contribute to Front Office IT and trading technology projects

Support testing releases and change implementations

Report track and follow up on bugs and production issues

Work closely with development and infrastructure teams to improve platform reliability

Technical Environment

Core Technologies & Tools

Front Office trading and electronic trading platforms

Linux / UNIX environments (production usage investigation scripting)

Relational databases and SQL (data checks investigations reporting)

Windows environments

Scripting or small development (Shell Python Perl Visual Basic or similar)

Market data and execution systems

Valued Technical Exposure

SQL queries for production investigations and analysis

Linux command-line tools for troubleshooting and monitoring

Log analysis and performance diagnostics

Release and deployment processes

Interaction with development infrastructure and network teams

Required Experience & Skills

Essential

Experience in IT support or trading support environments

Working knowledge of Linux / UNIX systems

Basic to intermediate SQL skills for production investigations

Strong interest in Front Office and trading systems

Ability to work in real-time production-critical environments

Strong analytical and problem-solving skills

Excellent verbal and written communication

Ability to work both independently and as part of a team

Valued (but not restrictive)

Prior Front Office or trading support experience

Knowledge of financial markets and trading concepts

Exposure to scripting or development activities

Willingness to evolve towards more technical or development-oriented roles

Career Development Opportunities

Depending on interests and performance the role may evolve towards:

Team leadership or coordination roles

Production or platform engineering positions

Rapid Application Development or software development roles

Why Join MARGO

Access to demanding Front Office trading environments

Exposure to live trading systems and business users

Progressive technical and functional development paths

Human-sized consultancy with close support and tailored training

Long-term career opportunities across support engineering and development

Please note - We do not offer visa sponsorship for this position.

Interested Motivated Apply on our website or at emailprotected

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC