Deputy Inpatient Physiotherapist
- Responsible for the delivery of evidence-based exceptional quality and safe care to all patients in line with policy.
- Deliver motivational and visible leadership by exemplifying the highest professional standards, while actively encouraging, supporting, and developing team members.
- Act as the ‘Physio in Charge’ in the absence of the Inpatient Physiotherapy Lead, ensuring the day-to-day delivery of care is evidence based and follows local and national guidelines according to policy.
- Supervise Senior Physiotherapists by carrying out regular one to one meetings and feeding back to the Inpatient Physiotherapy Lead.
- Ensure in the absence of the Lead, the team on the day have a clear understanding of responsibilities, priorities and the expected standards of care.
- Be a visible, approachable and reassuring leader, creating a calm and safe environment.
- Be an expert communicator, able to diffuse situations, manage patient / relative concerns and complaints, act upon staff concerns and build rapport with key stakeholders, including consultants.
- Maintain detailed and accurate patient and operational records.
- Record accurate and timely incidents via the hospital’s incident reporting system, which facilitates investigation and learning.
- Proactively escalate concerns, seek effective solutions, demonstrate creativity and flexibility, address challenges through problem-solving, and take initiative.
- Ensure the physiotherapy / ward environment including relevant stock and equipment is maintained to a high standard of safety, effectiveness and cleanliness in accordance with IPC requirements.
- To support, as required, the Lead to maintain KPIs, incident investigations and contributing to the development of policies and procedures.
- Support the Lead in auditing standards of care and implementing changes and service / quality improvements, based on audit findings.
- To facilitate change and implementation of new processes and procedures.
- Support the Lead on the development, planning and delivery of all inpatient physiotherapy services.
- Remain up to date with national guidance, best-practice, professional standards and ensure you maintain your own development.
- Actively seek feedback on your leadership and overall performance.
- To support the Lead in coordinating, onboarding and welcoming new staff though the induction process to the hospital and team.
- Support the Lead with recruitment, retention and staff development.
- Act as a mentor to colleagues, providing adequate support, feedback and training as required.
- Support staff’s wellbeing through empathy, compassion and respect.
- Support Fortius in its business objectives, CQC assessment and upholding the Fortius Values.
- Maintain and foster good working relationships with all colleagues and stake holders.
- Support the Lead in serious clinical and non-clinical incidents, aiding patients and junior staff and being a professional resource for all.
- Deputise for the Inpatient Physiotherapy Lead in their absence.
- Support the Director of Nursing and Physiotherapy, Therapy Manager and Physiotherapy services.
- Be a highly skilled physiotherapy resource, able to manage complex patients, and be part of the daily resuscitation team.
- To drive the development of the Physiotherapy Pre-Assessment Service, taking responsibility of the CRM, triaging referrals and working closely with the Nursing Pre-Assessment Team.
- To work between both inpatient and day case wings, managing a varied caseload.
- Provide expert advice to patients, consultants, family members, GPs, and clinical and non-clinical colleagues.
- Undertake a comprehensive assessment (including screening questionnaires, triage, interview, clinical examination and assessment of psychosocial factors) of all patients.
- Direct continuous pathways of care by organising onward referrals (e.g. to another healthcare professional) in agreement with consultants as appropriate.
- Present cases and be an active participant at MDT / complex patient meetings.
- Support effective patient flow by collaborating with colleagues on patient progress and supporting discharges.
- Attend ward rounds, safety huddles, handovers and meetings to represent the physiotherapy department and to participate in patient care.
- Triage and plan individualised and holistic treatment processes, including the patient in goal setting and delivering personalised care.
- Address patient and family concerns during their hospital stay and after discharge, serving as a point of contact for patients.
Person Specification Education, qualifications and training
- Physiotherapy Degree with HCPC and CSP registration
- Health or leadership related Masters
- Leadership / management qualification
- Evidence of post registration education and development
- Orthopaedic or surgical specialist education with evidence of CPD attendance
- Clinical experience at band 6 equivalent or above in an orthopaedic / spinal ward-based setting for at least 3 years
- Independent hospital experience
- NHS / public hospital experience
- Extensive surgical / orthopaedic physio experience
- People management experience including recruiting and giving feedback.
- Experience of managing staffing, rosters and patient flow
- Experience in investigating incidents and managing initial patient complaints
- Experience in auditing and feeding back results
- Experience in quality projects, implementing change, having a lead or link responsibility
- Experience in contributing to policy development
- Experience in Orthopaedic Pre-Assessment Service
- Competent IT skills including word, team and excel
- Quick to pick up new programmes and able to use in-house EPR and related systems
- Can communicate through email in a polite, professional and easily understandable way
- Excellent communication skills, ability to demonstrate empathy, de-escalate conflict and respond to concerns
- Able to make rapport with a diverse group of stakeholders
- Motivated, self-directed and ability to act on own initiative
- Positive attitude, inspiring, demonstrate the Fortius Values
- Time management, ability to prioritise workload
- Accountable, professional, takes responsibility for making decisions
- Inspire confidence in others, coaches, supports, directs
- Flexible, creative, meets the service needs
- Ability to interpret financial plans and disseminate amongst others
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