Key Account Manager

DR. MARTENS
London
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG As a Key Account Manager you have the exciting opportunity to influence the Influencers in the UK Fashion market and have a close working relationship with leading Global Fashion retailers based in the UK
  • You will have the opportunity to drive strategic & commercial goals through your partnership with our strategic accounts in the UK.
  • You have extended market & product knowledge and experience handling high volume retailers.
  • You will develop and implement strategic plans, master the operational processes and achieve commercial fundamentals in line with the DM4 strategic plan for all accounts
  • You will create realistic and precise merchandising and financial plans per account through accurate bottom up and top down planning and forecasting
  • You will nurture profitability & sustainability in your territory, in line with key metrics and brand guidelines
  • You will drive the assortment planning and segmentation process within the defined distribution policy with your accounts, to ensure market differentiation.
  • You will drive all steps of the seasonal GTM process in your territory with the support of a cross functional team
  • You will establish and maintain close relationships with high level stakeholders and all key decision makers for your accounts, with an ability to influence both internally & externally.
  • You will have a pro-active account management style and a flexible approach to travel required to service the strategic partners throughout the season
THE STUFF THAT SETS YOU APART
  • You have previous experience as a Key Account Manager, preferably in the shoe and fashion industry. You will have worked with premium Urban and/or Heritage brands. You will have experience of selling and managing key retail partners such as ASOS, Zalando, Office, Schuh or similiar
  • You must have a passion for fashion and understand the value of collaborations. You will have a high level of trend awareness.
  • You hold a proven track record of increasing sales and revenue.
  • Have the ability to develop sales strategies and use performance KPIs
  • High levels of self-motivation and you hold strong decision-making skills
  • You possess excellent communication and negotiation skills
  • Strong at planning, prioritising and organisation
  • Proficient in MS Office including Excel, Word and PowerPoint
  • Professional and adaptable presentation skills
WHAT’S IN IT FOR YOU?
  • Welcome to the family free pair of Docs
  • Hybrid working, 3 days in office and 2 days WFH
  • 65% off all Docs
  • Award-winning ‘Buy As You Earn’ Dr. Martens share plan
  • Private healthcare
  • A dedicated culture team
  • 2 paid volunteer days per year
Are you ready to fill your boots? Apply now. #LI-FQ1 YOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.
Posted 2025-09-12

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