Digital Product Owner (Hiring Immediately)

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Job reference 344491 Digital Product Owner

3x Days in London farringdon Hybrid working

Permanent, Full time

Salary & Benefits

Competitive salary

Plus:
• Car allowance
• Healthcare
• Up to 18% annual bonus potential
• 25 days annual leave plus bank holidays rising with service
• Pension: access to the UK’s only Collective Defined Contribution scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost your savings, and a guaranteed retirement lump sum*

Digital Product Owner

We're looking for a Digital Product Owner to join a fast-paced product and technology environment, helping shape and deliver digital products that make a real difference to customers and colleagues.

This is a role for someone who enjoys solving complex problems, working with data, and turning business needs into clear product outcomes. You'll act as the voice of the customer, working closely with stakeholders, delivery teams and external technology partners to ensure the right solutions are prioritised and delivered.

You'll be joining an organisation undergoing significant digital transformation, where product thinking, customer insight and data-driven decision making are at the heart of our approach.

What you'll be doing

• Owning and prioritising a product backlog, ensuring focus remains on delivering maximum customer and business value.
• Working with business stakeholders to understand reporting, operational and customer needs, translating them into actionable user stories and requirements.
• Using customer feedback, analytics and research to inform decisions and validate outcomes.
• Collaborating with Product Managers, Architects, Delivery Leads and third-party technology partners throughout the product lifecycle.
• Leading backlog refinement, sprint planning and other Agile ceremonies.
• Supporting user testing and continuous improvement activities to optimise product performance and user experience.
• Making data-driven decisions to guide priorities, measure success and identify opportunities.

What we're looking for

We're interested in hearing from Product Owners who have experience operating within large, complex organisations and are comfortable balancing multiple stakeholder priorities.

You'll likely bring:

• Experience as a Product Owner or similar product-focused role within Agile, Scrum or SAFe environments.
• Strong backlog management and user story writing skills.
• The ability to gather business requirements and translate them into product solutions.
• Good understanding of data, analytics and using insights to shape decisions.
• Experience working with technical teams, architecture teams and external suppliers.
• Knowledge of tools such as Jira, Azure DevOps and Confluence.
• Experience of user testing, customer research and product analytics.
• Strong stakeholder management and communication skills.
• Confidence working in complex delivery environments with multiple dependencies.

Nice to have

• Experience of Agile at scale or SAFe.
• Familiarity with tools such as Amplitude, Miro or similar collaboration and analytics platforms.
• Experience supporting technology transformation, migrations or platform modernisation programmes.
• Understanding of AI tools and how they can support product delivery and decision making.
• Product experience in operational, logistics, customer service, utilities, telecoms or similarly complex environments.

Why join us?

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